TAILIEUCHUNG - Performance in an Era of Uncertainty 2012

After graduation, I worked as a communications advisor at Inland Revenue for six years. As a communications advisor in a large and complex organisation, no one day was ever the same. I worked on KiwiSaver (work-based savings initiative); legislative, tax technical and social policy projects; and business support communications. This involved communication risk management, communications planning, brand management and media, government and general public relations. My current role focuses on internal communications, providing strategic communications support, advice and direction for the Bank of New Zealand. As an internal communications consultant, I work with the People business unit to communicate BNZ’s recognition. | United States Performance in an Era of Uncertainty 2012 17th Annual Towers Watson National Business Group on Health Employer Survey on Purchasing Value in Health Care National Business Group on Health TOWERS WATSON United States 2012 Employer Survey on Purchasing Value in Health Care Table of Contents Executive Summary Key Themes Cost Trends Active Employees Pre-65 and Post-65 Retirees Consistent Performers Deliver Long-Term Results 9 Strategy and Planning 11 Strong Employer Commitment Through 2015 12 Confidence About the Long Term Fades 13 Employee Well-Being Takes Center Stage 16 Challenges Ahead 17 Asking for More From Health Care Vendors 18 Emerging Trends Connecting Directly With Providers 21 Growing Emphasis on Financial Management 21 Changing Pharmacy Landscape Building the Case for Transparency Embracing Technology to Engage Employees 24 Expanding Use of Financial Incentives and Requirements 25 Account-Based Health Plans Strategies for Building a Healthy and Productive Workforce 34 Health Improvement 35 Engagement 36 Accountability 37 Linking Provider Strategies Technology 39 Healthy Environment 40 Metrics 41 Conclusion 42 Performance in an Era of Uncertainty Towers Watson National Business Group on Health

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