TAILIEUCHUNG - Measuring Information Systems Delivery Quality

After years of experience with building systems, the information systems (IS) community is still challenged by systems delivery, that is, planning the implementation project, determining system features and requirements, sourcing and deploying the software, and managing its evolution. | Measuring Information Systems Delivery Quality Evan W. Duggan and Han Reichgelt Measuring Information Systems Delivery Quality Evan W. Duggan University of Alabama USA Han Reichgelt Georgia Southern University USA IDEA GROUP PUBLISHING Hershey London Melbourne Singapore Acquisitions Editor Development Editor Senior Managing Editor Managing Editor Copy Editor Typesetter Cover Design Printed at Michelle Potter Kristin Roth Amanda Appicello Jennifer Neidig April Schmidt Cindy Consonery Lisa Tosheff Yurchak Printing Inc. Published in the United States of America by Idea Group Publishing an imprint of Idea Group Inc. 701 E. Chocolate Avenue Hershey PA 17033 Tel 717-533-8845 Fax 717-533-8661 E-mail cust@ Web site http and in the United Kingdom by Idea Group Publishing an imprint of Idea Group Inc. 3 Henrietta Street Covent Garden London WC2E 8LU Tel 44 20 7240 0856 Fax 44 20 7379 0609 Web site http Copyright 2006 by Idea Group Inc. All rights reserved. No part of this book may be reproduced stored or distributed in any form or by any means electronic or mechanical including photocopying without written permission from the publisher. Product or company names used in this book are for identification purposes only. Inclusion of the names of the products or companies does not indicate a claim of ownership by IGI of the trademark or registered trademark. Library of Congress Cataloging-in-Publication Data Measuring information systems delivery quality Evan W. Duggan and Han Reichgelt editors. p. cm. Summary The book provides analyses and explains some of the contradictions and apparent paradoxes of many information systems quality perspectives --Provided by publisher. Includes bibliographical references and index. ISBN 1-59140-857-1 hardcover -- ISBN 1-59140-858-X softcover -- ISBN 1-59140-859-8 ebook 1. Management information systems--Evaluation. 2. Information technology--Evaluation. I. Duggan Evan W. II. Reichgelt Han.

• Quản trị mạng
• Information Systems
• sofware quality
• ERP quality
• quality landscape
• IS delivery
• process contribution
• Lecture On safety and security of information systems
• On safety and security of information systems
• Introduction to information systems security
• History of information security
• Information systems security
• Bài giảng Bảo mật hệ thống thông tin
• Management information systems
• Lecture Management information systems
• Computer based information systems
• Managing information resources
• Information security
• Business applications
• Electronic commerce
• Information systems combine
• Information systems in business
• Transaction processing systems
• Information age
• Information technology
• Systems development
• Systems development life cycle
• Accounting information systems
• Hệ thống thông tin kế toán
• Lecture Accounting information systems
• Information systems controls
• System reliability
• Managing data
• Network applications
• Business analytics
• General ethical framework
• Social computing
• Major E commerce mechanisms
• Mobile computing
• Customer relationship management
• Supply chain management
• IT strategic plan
• E business systems
• Enterprise business systems