TAILIEUCHUNG - Analysis of factors influencing millennial’s technology acceptance of chatbot in the banking industry in Indonesia

The purpose of this research is to analyze factors that influence millennial’s technology acceptance of chatbot in the banking industry in Indonesia. | Analysis of factors influencing millennial s technology acceptance of chatbot in the banking industry in Indonesia International Journal of Management IJM Volume 10 Issue 3 May-June 2019 pp. 107-118 Article ID IJM_10_03_011 Available online at http ijm JType IJM amp VType 10 amp IType 3 Journal Impact Factor 2019 Calculated by GISI ISSN Print 0976-6502 and ISSN Online 0976-6510 IAEME Publication ANALYSIS OF FACTORS INFLUENCING MILLENNIAL S TECHNOLOGY ACCEPTANCE OF CHATBOT IN THE BANKING INDUSTRY IN INDONESIA Richad Richad Vivensius Vivensius Sfenrianto Sfenrianto and Emil R. Kaburuan Department of Information Systems Management BINUS Graduate Program Master of Information Systems Management Bina Nusantara University Jakarta Indonesia 11480. ABSTRACT The purpose of this research is to analyze factors that influence millennial s technology acceptance of chatbot in the banking industry in Indonesia. In this quantitative research innovativeness is the exogenous variable while the endogenous variables are perceived usefulness perceived ease of use and attitude towards using and behavioral intention. This research used primary data gathered from distributed questionnaires directly from the millennial people in Indonesia. Using simple random sampling technique to total sample of 400 people out of the total population of 90 million people. Statistical analysis in this research is conducted using Partial Least Square Structural Equation Model PLS SEM . The result shows that innovativeness perceived usefulness perceived ease of use and attitude towards using the chatbot affected behavioral intention. Keywords Chatbot Banking Industry Millennial Technology Acceptance Model TAM Partial Least Square Structural Equation Model PLS SEM . Cite this Article Richad Richad Vivensius Vivensius Sfenrianto Sfenrianto and Emil R. Kaburuan Analysis of Factors Influencing Millennial s Technology Acceptance of Chatbot in the Banking Industry

• Ngân hàng - Tín dụng
• Millennial’s technology acceptance of chatbot
• Banking industry in Indonesia
• Technology Acceptance Model
• Partial Least Square
• Structural Equation Model
• Integrated technology adoption model
• UTAUT model and perceived technology security
• Perceived Technology Security
• Intention to Recommend
• Structural Equation Modeling
• Path analysis
• Multidirectional relationship
• Yield attributing characters
• Path analysis in rice yield
• General structural equation model
• The emotions and repurchase intention in modern retail
• The emotions and repurchase intention
• High density retail
• The shopping environment
• Public health
• Flood disaster
• Geographic information system
• Public health issues
• Social sciences
• Learning organization
• The performance of research organizations
• Collect empirical data
• Full time researchers
• Tax consulting service
• Con firmatory Factor Analysis
• Pricewaterhouse Coopers
• Bootstrap method
• BMC Bioinformatics
• Model generation
• Pathway analysis
• Perturbed models
• Perturbed edges
• Latent variable structural equation modeling
• Measurement model
• Repeated measures ANOVA
• Sanger sequencing
• Rapidly emerging
• BMC Geriatrics
• Living alone
• Social activities
• Health status
• Hypothetical model exhibited
• Structural model
• E banking in Vietnam
• Banking industry
• E banking usage
• Academic Self efficacy
• Academic Help seeking Behaviour
• Complex path models
• Indian Construction Industry
• Structural Equation Modelling
• Financial and non financial encouragements
• Employees of construction industry
• Help of structure questionnaires
• Academic community member
• Academic community members’ willingness
• China’s Economy Forum
• Altruistic behaviour and community atmosphere
• Quit tobacco
• Tobacco control measures
• Developing nations
• Innovation culture and information technology
• Antecedents of business model innovation
• Business Model Innovation
• Economic growth of a region
• Neighbourhood factors largely
• Housing formation patterns
• Models of SEM
• Measurement model and Structural model
• Innovative performance development model
• Human capital improved marketing performance
• Network quality toward improved marketing performance
• The Structural Equation Model
• Innovative performance management
• Islamic Banks in Palestine
• Customer satisfaction and customer loyalty
• Role of PAKSERV model
• Banking industry of Palestine
• Effect of continuous reconfiguration capability
• Disruptive business model innovation
• Indonesia digital startups
• Continuous reconfiguration capability
• E HRM technology
• Manufacturing sector of India
• 200 HR Professionals
• Báo cáo sinh học hay
• cách trình bày báo cáo
• báo cáo sinh học
• công trình nghiên cứu sinh học
• tài liệu về sinh học
• Personality traits
• The choice of luxury
• Branded products
• Big Five model
• Individual cultural factors affecting new product accepting behavior
• The case of electronic market in Vietnam
• Individual cultural factors
• The consumer acceptance behavior
• Effects of perceived usefulness
• Continuance intention
• Massive open online course
• Expectation confirmation model