TAILIEUCHUNG - Perception on ethical climate and individual job performance of bank employees
This study investigates the impacts of various organizational ethical climates (egoism, principle, benevolence) on individual performance of bank employees. The research is conducted on the sample consisting of employees working in the commercial banks with less than 50% of state capital in Vietnam. | Hoang Hai Yen / Journal of Economic Development, 24(4), 85–98 85 Perception on ethical climate and individual job performance of bank employees HOANG HAI YEN University of Economics HCMC – yenhh@ ARTICLE INFO ABSTRACT Article history: This study investigates the impacts of various organizational ethical climates (egoism, principle, benevolence) on individual performance of bank employees. The research is conducted on the sample consisting of employees working in the commercial banks with less than 50% of state capital in Vietnam. The total of 364 valid complete questionnaires are input into SPSS database for processing. The research model and hypotheses are tested using the technique of Structural Equation Modeling. The research results show that different perceptions on organization ethical environment would lead to different individual performance. When the employee perceives his/her ethical environment as Eegoism, productivity, quality, and work efficiency would be significantly higher than those of the environments of benevolence. No impact, however, is identified of principle ethical environment on employees’ performance. Received: Mar. 2, 2017 Received in revised form: July 4, 2017 Accepted: Oct. 25, 2017 Keywords: Ethical climate Egoism Benevolence Principle ethical climate Individual job performance 86 1. Hoang Hai Yen / Journal of Economic Development, 24(4), 85–98 Introduction In the banking system, business ethics plays an important role in developing the internal relationship (among staffs, departments) and external relationship (with customers, business partner, and the community) (Icke et al., 2011). Business ethics is not only the option of organization behavior, but also the option, behavior, and responsibility of the staff to themselves, to the bank, and to customers and society (Jaseviciene, 2012). However, business ethics in the banking system did not receive due attention from the bank itself and researchers (Koslowski, .
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