TAILIEUCHUNG - Lecture Tourism: Principles, practices, philosophies (12th edition): Chapter 7 - Charles R. Goeldner, J. R. Brent Ritchie

Chapter 7 - Organizations in the distribution process. After completing this unit, you should be able to: Become familiar with tourism distribution systems organizations and their functions, understand travel agents and their role in the distribution system, consider the impact of the internet on the distribution system,. | Organizations in the Distribution Process 7 LEARNING OBJECTIVES Become familiar with tourism distribution systems organizations and their functions. Understand travel agents and their role in the distribution system. Consider the impact of the Internet on the distribution system. Examine the role of the tour wholesaler. Recognize that travel suppliers can use a combination of channels of distribution. OPERATING SECTORS OF THE TOURISM INDUSTRY Suppliers Transportation Providers Accommodations Food Service Resorts Recreation, Entertainment, etc. Customers Individuals Pleasure Groups Business Groups, Etc. Tour Wholesaler Specialty Channeler Retail Travel Agent Specialty Channeler Specialty Channeler Specialty Channeler Tour Wholesaler Tour Wholesaler Tour Wholesaler Retail Travel Agent Retail Travel Agent Retail Travel Agent Direct Channel via Internet Telephone Suppliers Office Host Retail Travel Agent Home-based Travel Agent TOURISM DISTRIBUTION CHANNELS TOP TEN TRAVEL AGENCIES 2009 Sales UNITED STATES TOUR OPERATORS ASSOCIATION FACT SHEET TRADE FAIRS AND SHOWS Special entities in promotion /distribution of travel are fairs, exchanges, shows, exhibitions, and markets. The entities bring buyers and sellers together at venues where billions of dollars of business is transacted. ITB BERLIN The biggest of these entities is ITB Berlin, which takes place in March every year. ITB is, without doubt, the largest travel trade show in the world. Visit ITB’s Web site at . WORLD TRAVEL MARKET The World Travel Market (WTM) held annually in London each November is the world’s second largest travel trade show. Visit its Web site at . POW WOW In the United States, the major trade show is USTA’s International Pow Wow. See

• Du lịch
• Lecture Tourism
• Travel behavior
• The tourism industry
• The distribution process
• Tour operators
• Tourism distribution channels
• Lecture Tourism theory concepts and models
• Tourism theory
• Tourism models
• Tourism knowledge
• Multidisciplinary nature of tourism
• Tourism revitalizes culture
• The structure of tourism
• Unique tourism system
• Adaptive complex system
• Gunn’s functioning tourism system
• Tourism as a complex system
• Stable tourism communities
• Tourism systems
• Cartesian Newtonian systems
• International tourism
• Bilateral tourism flows
• Bilateral air service agreements
• World Trade Organization in tourism
• Lecture Responsible Tourism
• Responsible Tourism
• Du lịch có trách nhiệm
• Bài giảng Du lịch có trách nhiệm
• Tourism authorities
• Responsible tourism policy
• Foundational tourism theory
• Tourism research
• Tourism system
• Sociological concepts in tourism
• Anthropological concepts in tourism
• Cohen’s five roles of tourists
• Tourism planning
• Policy environment
• Tourism products
• Humanity’s global footprint
• Tourism policy
• Tourism destination management
• Tourism policy formulation
• Responsible tourism product development
• Developing tourism products
• Responsible tourism marketing
• Responsible tourism communications
• Tourism destinations
• Supporting tourism destinations
• Responsible tourism for tour operators
• Developing responsible tourism products
• The political economy of tourism
• Keynesian economics
• Marxist perspectives
• Bayesian statistics
• Tourism and the individual
• Generational cohort theory
• Dramatic demographic
• Impacts of tourism
• Principles of responsible tourism
• Tourism organizations
• International tourism organizations
• Developmental organizations
• Life seeing tourism
• Pleasure travel
• Social considerations
• Travel research
• Tourism research association
• Responsible employment in tourism
• Responsible employment
• Responsible tourism supply chains
• Sustainable supply chain policy development
• Responsible tourism impact monitoring
• Developing monitoring indicators
• Responsible tourism good practice
• Cultural heritage sites in Vietnam
• Community action in responsible tourism
• Safeguarding the local community