TAILIEUCHUNG - Lecture Business (4/e): Chapter 10 - Ferrell, Hirt, Ferrell

Chapter 10 - Managing human resources. Learning objectives of this chapter include: Define human resources management and explain its significance; summarize the processes of recruiting and selecting human resources for a company; discuss how workers are trained and their performance appraised; identify the types of turnover companies may experience, and explain why turnover is an important issue;. | Part 4 Creating the Human Resource Advantage © 2015 McGraw-Hill Education. 1 CHAPTER 9 Motivating the Workforce CHAPTER 10 Managing Human Resources 10-2 2 Learning Objectives LO 10-1 Define human resources management and explain its significance. LO 10-2 Summarize the processes of recruiting and selecting human resources for a company. LO 10-3 Discuss how workers are trained and their performance appraised. LO 10-4 Identify the types of turnover companies may experience and explain why turnover is an important issue. LO 10-5 Specify the various ways a worker may be compensated. LO 10-6 Discuss some of the issues associated with unionized employees, including collective bargaining and dispute resolution. LO 10-7 Describe the importance of diversity in the workforce. 10-3 3 Nature of Human Resource Management 10-4 4 Planning for Human Resources Needs 10-5 5 Recruiting and Selecting New Employees 10-6 6 Developing the Workforce 10-7 7 Developing the Workforce 10-8 8 Financial .

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