TAILIEUCHUNG - Lecture Management (2nd edition) – Chapter 4: Organizations and change management

This chapter’s objectives are to: Illustrate how internal influences create unique types of cultures, explain how managers analyze challenges and opportunities in organizations, summarize the common reasons why managers change how their organizations operate, summarize how managers change organizations by intervening in systems. | Chapter 4 Organizations and Change Management Illustrate how internal influences create unique types of cultures Explain how managers analyze challenges and opportunities in organizations Summarize the common reasons why managers change how their organizations operate Summarize how managers change organizations by intervening in systems Learning Objectives Internal environment Comprises the forces inside an organization that affect how managers set expectations, how employees perform their roles, and how the company interacts with stakeholders and responds to external environments Emphasized by management-focused capitalism External environment Specific and general factors outside an organization that can change how it operates Emphasized by customer-focused capitalism Introduction (p. 86) Introduction (cont.) Figure Organizational culture Collection of beliefs, shared by individuals and groups, to help their organization to respond to environmental forces and changes Experienced

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• Lecture Management
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