TAILIEUCHUNG - Lecture Organizational behavior – Chapter 11: Communicating with purpose

Lecture Organizational behavior – Chapter 11: Communicating with purpose. The contents of this chapter include all of the following: Identify your message, encode and transmit your message, receive and decode the message, ensure the receiver has understood the message. | 11 Communicating With Purpose Neubert & Dyck’s Organizational Behavior 1 Chapter Navigator Identify Your Message Encode and Transmit Your Message Receive and Decode The Message Ensure The Receiver Has Understood The Message 2 Copyright ©2014 John Wiley & Sons, Inc. 3 Identify Your Message Communication and Decoding Conventional and Sustainable Approaches to Communication Message Filtering Approaches to Filtering Information 4 Communication What is Communication? What is Decoding? Conventional Approach to Communication Sustainable Approach to Communication Four Steps in Communicating 5 Identify Your Message What is a Message? What is Filtering? Approaches to Filtering Information Conventional OB and Messages Sustainable OB and Messages 6 Copyright ©2014 John Wiley & Sons, Inc. 7 Encode and Transmit The Message Encoding Identify and Overcome Communication Barriers Choose Communication Media and Channels 8 Identify and Overcome Communication Barriers What is Encoding? What is Noise? .

• Quản trị kinh doanh
• Organizational behavior
• Lecture Organizational behavior
• Organizational behavior theory
• Identify your message
• Identify your message
• Organizational culture
• Organizational structure
• Leading organizational change
• The unfreezing stage
• Individual behavior
• Organizational context
• Organizational design
• Management in organizations
• Leadership in organizations
• Internal locus
• Outcomes of stress
• Script schemas
• Person schemas
• Job satisfaction
• Emotional intelligence
• Motivation theories
• Needs theory
• Individual motivation
• Performance management cycle
• Formal teams
• Informal groups
• Team performance
• The team building process
• Decision making
• Moral dilemma
• Conflict in organizations
• Negotiation in organizations