TAILIEUCHUNG - Lecture Management - Chapter 21: Operations and service management

Chapter 21 presents the following content: Operations and service management, operations management, four stages of operations strategy, product design objectives, technology automation, material requirements planning - MRP,. | Operations and Service Management Chapter 21 Operations and Service Management Strategic success depends on efficient operations Operational concerns take on even greater importance in today’s competitive environment where consumers often want customized products and services delivered immediately Manager’s Challenge: Donnelley Operations and Service Management Management and control of production operations Define operations management How to bring operations into strategic decision making Overview of integrated operations activities Specific operations design issues How managers measure and improve productivity Topics Chapter 21 Operations Management The field of management that specializes in the physical production of goods or services and uses quantitative techniques for solving manufacturing problems Technical core = heart of the organization’s production of its product or service The Organization as an Operations Management System Products & Facilities Product .

• Quản trị kinh doanh
• Lecture Management
• Managerial environment
• Service management
• Operations management
• Operations strategy
• Product design objectives
• Risk management
• Lecture Risk management
• Financial institutions
• Classification of risk
• Benefits of risk management
• Risk management process
• Learning management systems
• Management skills
• Lecture Learning management systems
• Computer based learning
• Management system
• Process and organizational resources
• Learning management careers
• Global management skill
• Human resource management
• Management practices
• Management theory
• Lecture Management practices
• Managing organizational structure
• Management trends
• Management levels
• Effective management
• Management roles
• Exploring management
• Lecture Exploring management
• Management process
• Strategic management
• Management learning
• Behavioral management
• industry document management
• time management
• management methods
• arts management
• management experience
• team management skills
• improving management skills
• Multinational financial management
• Financial management
• Lecture Multinational financial management
• International cash management
• Cash flow analysis
• Centralized cash management
• Production operations management
• Production Management
• Lecture Production operations management
• Business strategy
• Objectives of inventory management