TAILIEUCHUNG - Lecture Business: A changing world (4/e): Chapter 11 - O.C. Ferrell, Geoffrey Hirt

Chapter 11: Managing human resources. Learning objectives of this chapter include: Define human resources management and explain its significance; summarize the processes of recruiting and selecting human resources for a company; discuss how workers are trained and their performance appraised; identify the types of turnover companies may experience, and explain why turnover is an important issue;. | Chapter Eleven Managing Human Resources The Nature of Human Resources Management (HRM) HRM: All activities involved in determining an organization’s human resource needs, as well as acquiring, training, and compensating people to fill those needs. Planning for HR Needs Typical HR Issues: How many employees? What skills are needed to satisfy plans? Availability of people in the workforce? What qualifications must employees have? Cost of staffing? Processes of Job Analysis Job Analysis: The determination through observation and study, of pertinent information about a job, including specific tasks and necessary abilities, knowledge, and skills. Job Description: The formal, written description of a specific job, such as the job title, tasks to be performed, physical and mental skills required, duties, and responsibilities. Job Specification: The written description of the qualifications necessary for a specific job, such as education, experience, personal characteristics, and physical .

• Quản trị kinh doanh
• Changing world
• Organizing business
• Operations management
• Economic systems
• Managing human resources
• Job analysis
• Systems Analysis
• Design in a Changing World
• Information systems
• Systems development
• Systems design
• Types of information systems
• lasting happiness
• How to be Happy
• Changing the World
• happier life
• art of living
• a good life
• philosophy of life
• the art of making people
• Systems development life cycle
• Traditional approach
• Object oriented approach
• Project management
• Management skills
• Information system projects
• Project planning of SDLC
• Analysis phase of SDLC
• Investigating system requirements
• System requirements
• Logical mode
• Modeling systems requirements
• Information system models
• System requirements
• Requirements model
• Object Oriented Views
• IE approaches
• Evaluating alternatives
• Prioritize systems requirements
• Genaral alternatives
• Review recommendation
• Moving to design
• Analysis objectives
• design Objectives
• The traditional approach to design
• Structured model
• Model development process
• Structured design models
• Designing databases
• OO data models
• Database management system
• Relational databases
• Designing the user interface
• System interfaces
• OO approach
• User interfaces
• Program development
• Framework development
• Source Code Control
• Software testing
• Nature of business
• Study business
• Business ethics
• Social responsibility
• International business
• Comparative advantage
• Managing information technology
• Management information systems
• The articles of incorporation
• Options for organizing business
• Small business
• Small business ownership
• Organizational objectives
• The nature of management
• Functional departmentalization
• Formal communication
• Transformation process
• Motivating the workforce
• Motivation process