TAILIEUCHUNG - Systems Analysis and Design: Chapter 16 - Quality Assurance Through Software Engineering

Systems Analysis and Design: Chapter 16 - Quality Assurance Through Software Engineering's Objectives is Recognize the importance of users and analysts taking a total quality approach to the entire SDLC; Create structure charts to design modular, top-down systems. | Quality Assurance Through Software Engineering Systems Analysis and Design, 7e Kendall & Kendall 16 © 2008 Pearson Prentice Hall Learning Objectives Recognize the importance of users and analysts taking a total quality approach to the entire SDLC Create structure charts to design modular, top-down systems Use a variety of techniques to improve the quality of software design and maintenance Understand the importance of running a variety of tests during systems development to identify unknown problems 16- Kendall & Kendall Approaches to Quality Assurance Securing total quality assurance through designing systems and software with a top-down and modular approach Documenting software with appropriate tools Testing, maintaining, and auditing software 16- Kendall & Kendall Two thought guide quality assurance: The user of the information system is the single most important factor in establishing and evaluating its quality. It is far less costly to correct problems in their early stages than it is to wait until a problem is articulated through user complaints or crises. Major Topics Six Sigma Quality assurance Walkthroughs Structure charts Modules Data and control passing Documentation Testing 16- Kendall & Kendall Six Sigma A culture built on quality Uses a top-down approach Project leader is called a Black Belt Project members are called Green Belts Master Black Belts have worked on many projects and are available as a resource to project teams 16- Kendall & Kendall Total quality management (TQM) is essential throughout all the systems development steps. The concept of quality has broadened over the years to reflect an organizational, rather than an exclusively production, approach. The goal of six sigma is to eliminate all defects. Six sigma is a methodology, a philosophy and a culture. Figure Every systems analyst should understand the methodology and philosophy of Six Sigma 16- Kendall & Kendall Responsibility for Total Quality Management Full

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