TAILIEUCHUNG - TREASURY INSPECTOR GENERAL FOR TAX ADMINISTRATION 2012

The Returns Processing and Accounts Services unit reviews activities related to the preparation and processing of tax returns and the issuing of refunds to taxpayers. This includes customer service activities, outreach efforts, tax law implementation, taxpayer assistance, notices, submission processing, and upfront compliance such as the Frivolous Returns Program and the Criminal Investigation Questionable Refund Program. This unit focuses on (1) all activities leading to the preparation, filing, processing, posting, and adjusting of tax returns and related tax account information for both business and individual taxpayers, and (2) the authorization and monitoring of tax preparers and electronic. | TIGTA - Office of Audit Annual Audit Plan FY 2012 TREASURY INSPECTOR-GENERAL FOR TAX ADMINISTRATION Annua J. Audit Fiscal Year 2012 Fiscal Year 2012 Annual Audit Plan TIGTA - Office of Audit Annual Audit Plan FY 2012 Table of Contents Message from the Deputy Inspector General for The Mission and the Audit Program for Fiscal Year Office of Audit s Program Appendix I - Organization Chart - Office of Appendix II - Major Management and Performance Challenges Facing the Internal Revenue Appendix III - The Internal Revenue Service s Strategic Goals and Appendix IV - Office of Audit s Fiscal Year 2012 Staff Day Section A - Major Challenges Facing Internal Revenue Service Section B - Internal Revenue Service Strategic Plan Goals and Section C - Audit Focus Section D - Mandatory Risk-Based and Requested Appendix V - List of Planned Audits for Fiscal Year 2012 by Major Management and Performance Challenge 1 - Security for Taxpayer Data and Challenge 2A - Tax Compliance Challenge 2B - Challenge 4 - Implementing Major Tax Law Challenge 5 - Fraudulent Claims and Improper Challenge 6 - Providing Quality Taxpayer Service Challenge 7 - Human Capital .39 Challenge 8 - Challenge 9 - Taxpayer Protection and Challenge 10 - Achieving Program Efficiencies and Cost Appendix VI - List of Planned Mandatory Audits for Fiscal Year Fiscal Year 2012 Annual Audit Plan TIGTA - Office of Audit Annual Audit Plan FY 2012 Fiscal Year 2012 Annual Audit Plan Message From the Deputy Inspector General for Audit Federal agencies are under increasing pressure to deliver effectively their programs in a transparent accountable and cost-efficient manner. The Internal Revenue Service IRS is no different. The IRS operates in a rapidly .

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