TAILIEUCHUNG - Testing Computer Software phần 5

Đâu là nơi mà việc kiểm thử phù hợp với quy trình phát triển sản phẩm? Làm thế nào để các sản phẩm kiểm thử được chuyển ngữ sang các ngôn ngữ khác? Làm thế nào để kiểm thử tính tương thích với các công cụ, chẳng hạn như các máy in? Những luật lệ nào được áp dụng cho chất lượng phần mềm? | You will be asked to retract every query because these are not error reports. Don t expect to get answers to the queries either. You will be asked to retract all design suggestions and most design issues. After all if the program s behavior matches a reviewed specification it would hardly be fair to count it as a bug. Our impression is that over a few releases perhaps 15 of the design changes suggested by testers are implemented. In practice this contributes strongly to the polish and usability of the program. Do you really want to lose this information from your database Plan to spend days arguing whether reports point to true bugs or just to design errors. This is especially likely if you try to keep design issues in the database by agreeing to count only coding errors in the employee performance monitoring statistics. If you re already sick of arguing with people who say but it s supposed to crash just wait until their raise depends on whether you class reports as coding errors or design issues. Expect your staff to be criticized every time they report a bug that turns out to be a user error. Expect to be asked to retract every irreproducible Problem Report It shouldn t count against the programmer if the problem is truly irreproducible. There are lots of non-programming-errorreasons for these problems user error power wobbles hardware wobbles etc. . If the programmer does track down the coding error underlying an irreproducible problem this report now counts against his statistics. If he can convince you that it s irreproducible it won t count against his statistics. How hard should he look for coding errors underlying these reports Don t expect any programmer or project manager to report any bugs they find in any product under development. And someday you II be sued. Many people who are fired or who quit under pressure sue their former employer for wrongful dismissal. If you re the test manager and your database provided performance monitoring that .

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