TAILIEUCHUNG - Read and Write A Letter By English part 10

Tham khảo tài liệu 'read and write a letter by english part 10', ngoại ngữ, anh ngữ phổ thông phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | _68_ THƯ THAN PHIỀN - CHO THUÊ NHÀ In response to our inquiry your agency recommended a chalet at Carlis to US for a holiday let. I am Writing to you now to complain most strongly. On arriving at the chalet we were surprised to discover that the property did not in any way conform to the description you gave of it. The small rooms had only rudimentary furnishings. The plumbing in the kitchen and bathroom was very old and worked badly. 1 therefore feel that the rent of . for the 3 weeks we spent in the chalet was completely unjustified I must ask you to contact the owner in order that this unsatisfactory state of affairs may be remedied. We acknowledge receipt of your letter of. expressing your dissatisfaction with your stay in the chalet at Carlis. We have contacted the owner and examined the condition of the property. It appears that the chalet had been damaged during the preceding long let. We have therefore asked the owner to carry out the necessary improvements as soon as possible and must ask you to accept our apologies for this unfortunate experience. We are prepared to offer a 20 reduction on the rent for the 3 weeks or on a future booking as compensation for your inconvenience. I do hope that this offer will meet with your approval. COMPLAINT - MAIL ORDER PURCHASE 1 am writing to inform you that I am not completely satisfied with the two Shetland pullovers that you sent following my order of 29 March. I had specified russet for the color of the two articles. I received two beige pullovers. It would appear that there has been an error on your part and I would be obliged if you would supply replacements as soon as possible. 69 I am returning the pullovers and would be obliged if you would reimburse the cost of postage. Đáp lại lời yêu cầu của chúng tôi đại lý của ông đã giới thiệu một ngôi nhà ở Carỉis cho chúng tôi thuê trong kỳ nghỉ. Bây chúng tôi đang viết cho ông tôi thấy ràng chúng tôi rất không hài .

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