TAILIEUCHUNG - Role of HR practices in employees’ satisfaction: a case study on 3-star hotels of Ahmedabad, Gujarat

The purpose of this study is to find out that how and which HR practices play an important role in increasing employees’ satisfaction in hotel industry. This study focuses on lower level employees of 3-star hotels in Ahmedabad, Gujarat. | Role of HR practices in employees satisfaction a case study on 3-star hotels of Ahmedabad Gujarat International Journal of Management IJM Volume 7 Issue 6 September October 2016 122 Article ID IJM_07_06_013 Available online at http ijm JType IJM amp VType 7 amp IType 6 Journal Impact Factor 2016 Calculated by GISI ISSN Print 0976-6502 and ISSN Online 0976-6510 IAEME Publication ROLE OF HR PRACTICES IN EMPLOYEES SATISFACTION A CASE STUDY ON 3-STAR HOTELS OF AHMEDABAD GUJARAT Neela Multani Assistant Professor Department of Science amp Humanities SVBIT Unava Gujarat India. ABSTRACT Human Resource Management is an integral part of any organization and when it is about hospitality industry HR department plays a crucial role in organization s growth because only satisfied employees can serve better to the customers. Human resource department not only recruit the best employees but also guide their career map. The purpose of this study is to find out that how and which HR practices play an important role in increasing employees satisfaction in hotel industry. This study focuses on lower level employees of 3-star hotels in Ahmedabad Gujarat. A pilot study was conducted first and HR executives managers of hotels were interviewed. On the basis of these interviews factors which affect employees satisfaction were identified and questionnaire was designed for employees. Responses were taken from the lower level employees of the hotels. This study shows that employees are satisfied with working conditions and somewhat with the salary and other benefits they are receiving. The employee turnover rate observed in hotel industry is relatively high. Key words Employee Satisfaction Hotel Industry HR Practices. Cite this Article Neela Multani Role of HR Practices in Employees Satisfaction A Case Study on 3-Star Hotels of Ahmedabad Gujarat. International Journal of Management 7 6 2016 pp. 116 122. http IJM .

• Quản trị kinh doanh
• 3 star hotels
• Human Resource Management
• Human resource department
• Requirement of good hotels
• Growth of hotel