TAILIEUCHUNG - Remedies of low performance among Pakistani e-logistic companies: The role of firm’s IT capability and information communication technology (ICT)

The primary objective of this study is to investigate the determinants of e-logistic firm’s performance in Pakistan. To achieve this objective, quantitative research approach along with cross-sectional research design was used. | Remedies of low performance among Pakistani e-logistic companies The role of firm s IT capability and information communication technology ICT Uncertain Supply Chain Management 7 2019 369 380 Contents lists available at GrowingScience Uncertain Supply Chain Management homepage uscm Remedies of low performance among Pakistani e-logistic companies The role of firm s IT capability and information communication technology ICT Waseem Ul-Hameeda Muhammad Salman Shabbirb Muhammad Imranb Ali Razac and Rabia Salmanb a School of Economics Finance amp Banking SEFB Universiti Utara Malaysia Sintok Malaysia b School of Business Management SBM Universiti Utara Malaysia Sintok Malaysia c Othman Yeop Abdullah Graduate School of Business Universiti Utara Malaysia Sintok Malaysia CHRONICLE ABSTRACT Article history E-commerce market of Pakistan is instable which causes low performance of e-logistic Received February 2 2018 industry. Thus logistic industry of Pakistan is lacking as compared to other developing Accepted June 11 2018 countries such as China India and Malaysia. Low performance is majorly based on low staff Available online service quality inappropriate website design and goods traceability system. As remedies of June 11 2018 Keywords these issues the current study introduced firm s IT capability and information communication e-logistics technology ICT . The primary objective of this study is to investigate the determinants of e- Staff service quality logistic firm s performance in Pakistan. To achieve this objective quantitative research Website design approach along with cross-sectional research design was used. By using the survey method E-traceability 300 questionnaires were distributed among the managerial staff of e-logistic companies. Smart Firm s IT capability PLS 3 was used as a statistical tool. It is found that staff service quality website design and e- Information communication traceability had significant and positive relationships .

• Kinh Doanh Marketing
• Firm’s IT capability
• Information communication technology
• E logistic firm’s performance
• Cross sectional research design
• Smart PLS 3
• Economics philosophy doctor thesis
• The factors
• Audit quality of audit firms in Vietnam
• Strengthen competitive capability
• International integration conditions
• Supplier visibility
• Important relationship
• Specific capability
• Buying firms
• Resource based view
• Supply chain management
• Role of dynamic capability
• Knowledge creation processes
• Performance of Professional
• Technology Driven Firms
• Four ontological dimensions
• Capability Based perspectives
• Competitive advantages
• Firm specific assets
• Organizing framework
• Resource based Perspective
• Value chain
• Policy planning
• Higher innovation capacities
• Domestic firms
• Technological Capability Building
• Sustainable firm performance
• Effect of dynamic capability
• Selected manufacturing firm
• Moderating effect of firm size
• Kenya Association of Manufacturer’s directory
• Mediating role of investor’s perception
• Quantitative research approach
• Risk and return
• Tripartite social capital
• Supply chain manager
• Supply chain resilience
• Partial Lease Square Structural Equation Modelling
• SMART PLS 3 software
• Open records and target cost
• Manage supply chain costs
• Supply chain cost
• Supply chain performance
• Audit and leadership
• UK based supply chain companies
• UK’s gross domestic product