TAILIEUCHUNG - Lecture Global business today (6e): Chapter 4 - Charles W.L. Hill

In this chapter, you will learn to: Explain what is meant by the culture of a society, identify the forces that lead to differences in social culture, identify the business and economic implications of differences in culture, recognize how differences in social culture influence values in the workplace, demonstrate an appreciation for the economic and business implications of cultural change. | Global Business Today 6e by Charles . Hill McGraw-Hill/Irwin Copyright © 2009 by The McGraw-Hill Companies, Inc. All rights reserved. Chapter 4 Ethics in International Business Introduction Ethics refers to accepted principles of right or wrong that govern the conduct of a person, the members of a profession, or the actions of an organization Business ethics are the accepted principles of right or wrong governing the conduct of business people Ethical strategy is a strategy, or course of action, that does not violate these accepted principles Ethical Issues in International Business The most common ethical issues in business involve employment practices human rights environmental regulations corruption the moral obligation of multinational companies Ethical Dilemmas Managers often face situations where the appropriate course of action is not clear Ethical dilemmas are situations in which none of the available alternatives seems ethically acceptable They exist because real world decisions are complex, difficult to frame, and involve various consequences that are difficult to quantify The Roots of Unethical Behavior Question: Why do managers behave in an unethical manner? Managerial behavior is influenced by Personal ethics Decision making processes Organizational culture Unrealistic performance expectations Leadership Philosophical Approaches to Ethics There are several approaches to business ethics including Straw men The Friedman doctrine Cultural relativism The righteous moralist The naïve immoralist Utilitarian and Kantian Rights theories Justice Theories Implications for Managers Question: How can managers ensure that ethical issues are considered in business decisions? Managers should favor hiring and promoting people with a well grounded sense of personal ethics build an organizational culture that places a high value on ethical behavior makes sure that leaders within the business not only articulate the rhetoric of ethical behavior, but also act in .

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