TAILIEUCHUNG - Lecture Organizational behavior (10/e): Chapter 15 - Robert Kreitner, Angelo Kinicki

Chapter 15 - Influence, empowerment, and politics. After reading the material in this chapter, you should be able to: Name five “soft” and four “hard” influence tactics and summarize Cialdini’s principles of influence and persuasion; identify and briefly describe French and Raven’s five bases of power; define the term empowerment and explain how to make it succeed;. | Influence, Empowerment, and Politics Chapter Fifteen Learning Objectives Explain the concept of mutuality of interest. Name at least three “soft” and two “hard” influence tactics, and summarize the practical lessons from influence research. Identify and briefly describe French and Raven’s five bases of power, and discuss the responsible use of power. Define the term empowerment , and explain why it is a matter of degree. Learning Objectives (cont.) Explain why delegation is the highest form of empowerment, and discuss the connections among delegation, trust, and personal initiative. Define organizational politics, and explain what triggers it. Distinguish between favorable and unfavorable impression management tactics. Explain how to manage organizational politics. The Constant Tug-of-War between Self-Interest and Mutuality of Interest Requires Managerial Action Social Power Social power ability to marshal the human, informational, .

• Quản trị kinh doanh
• Organizational behavior
• Lecture Organizational behavior
• Individual behavior in organizations
• Organizational processes
• Social power
• Participative management
• Organizational behavior theory
• Organizational culture
• Organizational structure
• Leading organizational change
• The unfreezing stage
• Individual behavior
• Organizational context
• Organizational design
• Management in organizations
• Leadership in organizations
• Internal locus
• Outcomes of stress
• Script schemas
• Person schemas
• Job satisfaction
• Emotional intelligence
• Motivation theories
• Needs theory
• Individual motivation
• Performance management cycle
• Formal teams
• Informal groups
• Team performance
• The team building process
• Decision making
• Moral dilemma
• Conflict in organizations
• Negotiation in organizations