TAILIEUCHUNG - Measuring job satisfaction amongst production workers at Tân Hiệp Phát company

The Job Descriptive Index (JDI), which has been adjusted for the case of Vietnam, will be employed to measure job satisfaction of production workers at Tân Hiệp Phát Co., Ltd. This adjusted scale includes five facets, viz. | Development of human resource A recent research by Chou (2007) has shown that a variety of discontent at work is the primary excuse for employees’ resignation. Thus, it raises a need for enterprises to measure job satisfaction of their staff with a view to avoiding the happening of further unexpected resignations and establishing a better policy on human resource management. The Job Descriptive Index (JDI), which has been adjusted for the case of Vietnam, will be employed to measure job satisfaction of production workers at Taân Hieäp Phaùt Co., Ltd. This adjusted scale includes five facets, viz. salary, relationship with boss, job characteristics, working conditions, and fringe benefits, which will be evaluated by means of the Cronbach’s Alpha, EFA, and regression analyses. Then, some solutions are to be recommended. Keywords: job satisfaction, salary, relationship with boss, job characteristics, working conditions, fringe benefits 1. Introduction together with the development of vietnam’s economy, the need for high qualified human resource is very pressing. not only do enterprises recruit exact individuals for appropriate posts, but they also have to attempt to retain staff’s loyalty which is affected by salary, work conditions, and fringe benefits. By helping employees gain their job satisfaction, enterprises can assure a stable workforce for running business. taân Hieäp phaùt trading and service co., ltd. (hereunder referred to as “the company” for short) primarily produces and trade in beer, liquor and beverage. exit interview questionnaires show that the company’s employees would like a higher salary, mid-shift breaks, a suitable working schedule, safe working environment, and more fringe benefits. some extant researches have pointed out the satisfaction with tasks assigned as the most important factor affecting staff’s loyalty (luddy, 8 Economic Development Review - June 2011 2005 & chou, 2007). thus, it is necessary to study job satisfaction in a .

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