TAILIEUCHUNG - Lecture Business driven information systems (4e): Chapter 8 - Paige Baltzan

After studying this chapter you will be able to: Define the systems organizations use to make decisions and gain competitive advantages, describe the three quantitative models typically used by decision support systems, describe the relationship between digital dashboards and executive information systems, list and describe four types of artificial intelligence systems. | CHAPTER EIGHT ENTERPRISE APPLICATIONS BUSINESS COMMUNICATIONS CHAPTER OVERVIEW SECTION – Enterprise Systems and Supply Chain Management Building a Connected Corporation Through Integrations Supply Chain Management The Benefits of SCM The Challenges of SCM The Future of SCM CHAPTER OVERVIEW SECTION – Customer Relationship Management and Enterprise Resource Planning Customer Relationship Management The Benefits of CRM The challenges of CRM The Future of CRM Enterprise Resource Planning The Benefits of ERP The challenges of ERP The Future of Enterprise Systems, Integrating SCM, CRM, and ERP SECTION Enterprise Systems and Supply Chain Management LEARNING OUTCOMES Explain integrations and the role they play in connecting a corporation Describe supply chain management along with its associated benefits and challenges BUILDING A CONNECTED CORPORATION THROUGH INTEGRATIONS Integration – Allows separate systems to communicate directly with each other, eliminating

• Quản trị kinh doanh
• Business driven technology
• Lecture Business driven technology
• Organizational information
• Business plug ins
• Information technology
• Management information systems
• Technology plug in
• Business process
• Business process improvement
• Mobile technology
• Personal digital assistants
• Business basics
• Financial statement
• Business intelligence
• Data mining
• Global information systems
• Cultural business challenges
• Creating strong passwords
• Monitor your accounts
• Creating conditional formatting
• Using autofilter
• Goal Seek Command
• Decision making using excel
• Designing database applications
• Database management system
• Microsoft Access
• New blank database
• Simple query wizard
• Advanced queries
• Form wizard in access
• Report wizard
• Designing web pages
• World wide web
• Hypertext Markup Language
• Improving readability
• Navigating in dreamweaver
• Dreamweaver setup
• Gantt chart
• Creating gantt charts with excel
• Central processing unit
• Primary storage
• Enterprise architectures
• Disaster recovery
• Network basics
• Server network
• Information security
• Information security policies
• Information privacy policy
• Ethical computer use policy
• Supply chain management
• Supply chain drivers
• Customer relationship management
• Operational CRM
• Enterprise resource management
• Core ERP component
• Ebusiness model
• Accessing internet information