TAILIEUCHUNG - Lecture Software engineering (9/e): Chapter 24 - Sommerville

Chapter 24 - Quality management. The objectives of this chapter are to introduce software quality management and software measurement. When you have read the chapter, you will: have been introduced to the quality management process and know why quality planning is important; understand that software quality is affected by the software development process used; be aware of the importance of standards in the quality management process and know how standards are used in quality assurance. | Chapter 24 - Quality Management Lecture 1 1 Chapter 24 Quality management Topics covered Software quality Software standards Reviews and inspections Software measurement and metrics 2 Chapter 24 Quality management Software quality management Concerned with ensuring that the required level of quality is achieved in a software product. Three principal concerns: At the organizational level, quality management is concerned with establishing a framework of organizational processes and standards that will lead to high-quality software. At the project level, quality management involves the application of specific quality processes and checking that these planned processes have been followed. At the project level, quality management is also concerned with establishing a quality plan for a project. The quality plan should set out the quality goals for the project and define what processes and standards are to be used. 3 Chapter 24 Quality management Quality management activities Quality .

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