TAILIEUCHUNG - Lecture Management information systems (3rd Edition): Chapter 9 - Rainer, Prince, Watson

Chapter 9: E-Business and E-Commerce. In this chapter, the learning objectives are: Describe the six common types of electronic commerce; describe the various online services of business-to-consumer (B2C) commerce, providing specific examples of each; describe the three business models for business-to-business electronic commerce; identify the ethical and legal issues related to electronic commerce, along with examples. | CHAPTER 9 E-Business and E-Commerce CHAPTER OUTLINE Overview of E-Business and E-Commerce Business-to-Consumer (B2C) Electronic Commerce Business-to-Business (B2B) Electronic Commerce Ethical and Legal Issues in E-Business LEARNING OBJECTIVES Describe the six common types of electronic commerce. Describe the various online services of business-to-consumer (B2C) commerce, providing specific examples of each. Describe the three business models for business-to-business electronic commerce. Identify the ethical and legal issues related to electronic commerce, providing examples. Overview of E-Business & E-Commerce Definitions and Concepts Electronic commerce Electronic business Definitions and Concepts (continued) Pure versus Partial Electronic Commerce depends on the degree of digitization involved. Brick-and-mortar organizations Virtual organizations Click-and-mortar organizations Types of E-Commerce Business-to-Consumer (B2C) Business-to-Business (B2B) Consumer-to-Consumer (C2C) Business-to-Employee (B2E) E-government Government-to-Citizen (G2C) Government-to-Business (G2B) Mobile Commerce (m-commerce) E-Commerce Business Models Online direct marketing Electronic tendering system Name-your-own-price Find-the-best-price Affiliate marketing E-Commerce Business Models (continued) Viral marketing Group purchasing Online auctions Bartering Online Product customization Deep discounters Membership E-Commerce Mechanisms Electronic catalogs Electronic auctions E-storefronts E-malls E-marketplaces Electronic Payments Electronic Checks Electronic Cards Virtual Credit Cards Purchasing Cards Stored-Value Money Cards Smart Cards Person-to-Person Payments Benefits of E-Commerce Benefits to Organizations Benefits to Customers Benefits to Society Limitations of E-Commerce Technological Limitations Non-technological Limitations Business-to-Consumer (B2C) Electronic Commerce Electronic Storefronts and Malls Electronic Retailing (e-tailing) Electronic Storefront Electronic Mall Two Types of Electronic Malls Online Service Industries Disintermediation Cyberbanking Online Securities Trading The Online Job Market Travel Services Online Advertising Advertising Methods Online Advertising Methods Banner Ads Pop-Up Ad Pop-Under Ad Spam Permission Marketing Viral Marketing Issues in E-Tailing Channel Conflict Multi-channeling (Omni-channeling) Showrooming Order Fulfillment Business-to-Business (B2B) Electronic Commerce B2B Marketplaces Sell-Side Marketplaces Buy-Side Marketplaces Electronic Exchanges Sell-Side Marketplaces Key Mechanisms: Forward auctions Customized electronic for large buyers Third-Party Auction Sites Buy-Side Marketplaces Procurement Purchasing Reverse Auctions E-Procurement Group Purchasing Electronic Exchanges Private Exchanges Public Exchanges Three Basic Types of Public Exchanges Vertical Exchanges Horizontal Exchanges Functional Exchanges Ethical and Legal Issues Ethical Issues Threats to Privacy Potential Job Loss Legal and Ethical Issues Specific to E-Commerce Fraud on the Internet Domain Names Cybersquatting Taxes and Other Fees Copyright Domain Names Cybersquatting Domain Tasting Closing Case #1 The Problem The Solution The Results Closing Case #2 The Problem The Solution The Results

• Cơ sở dữ liệu
• Business to consumer
• Information systems
• Management information systems
• Lecture Management information systems
• Social computing
• Business process management
• Ebook Business process management
• Process choreographies
• Properties of business processes
• Business process management architectures
• Business process management methodology
• Business process modelling
• Enterprise systems architectures
• Business process modelling foundation
• Process orchestrations
• Evolution of enterprise systems architectures
• Teaching and disseminating knowledge
• Teaching in business process management
• Knowledge dissemination
• Disseminating knowledge in BPM
• Introduction to business
• Business systems
• Environment of business
• Business enterprise
• Business essentials
• Management process
• Ebook Certificate in business management
• Certificate in business management
• Business communications
• Process of communication
• Principles of effective communication
• Written communication
• Business process learning
• Action learning
• Process knowledge
• Design science
• Evidence based interactive management
• Management of change
• Organizational learning
• Subject oriented business process modelling
• secret management
• business organization
• management experience
• business management
• system administration
• economics
• art business
• art sales
• PR tips
• internet business
• Lecture SME Management
• Bài giảng Quản lý doanh nghiệp vừa và nhỏ
• SME Management
• The start up process of a small business
• New venture opportunities
• Innovative process
• International business
• Globalization business
• Exploring management
• Lecture Exploring management
• Strategic management
• Small business management
• Small business
• Financial planning
• Communication process
• Employee performance
• Case based reasoning
• Technique for knowledge management
• Business process redesign
• Best practices
• Knowledge management
• Bài giảng Hệ thống thông tin quản lý
• Building Information System
• Digital firm era
• Business process design
• Business process management education
• Agile communication skills
• Virtual collaboration
• International collaboration
• Intercultural communication
• Higher education
• BPM capabilities
• Reflective learning journals
• Content analysis
• Reflective journals
• Learning business
• Process management concepts
• Process improvement
• Quality management
• Retail industry
• Quản lý chất lượng
• Total quality
• Quality improvement processes
• Business process improvements
• Business intelligence