TAILIEUCHUNG - Lecture Principle of inventory and material management - Lecture 29
Lecture 29 - Total Quality Management. The contents of this chapter include all of the following: Why quality is important, What is quality, dimensions of quality, why improve quality, statistical quality control, understanding variations, statistical process control, process capability, three sigma vs. six sigma, process control, data types. | Lecture 29 Total Quality Management Books Introduction to Materials Management, Sixth Edition, J. R. Tony Arnold, ., CFPIM, CIRM, Fleming College, Emeritus, Stephen N. Chapman, ., CFPIM, North Carolina State University, Lloyd M. Clive, ., CFPIM, Fleming College Operations Management for Competitive Advantage, 11th Edition, by Chase, Jacobs, and Aquilano, 2005, .: McGraw-Hill/Irwin. Operations Management, 11/E, Jay Heizer, Texas Lutheran University, Barry Render, Graduate School of Business, Rollins College, Prentice Hall Objectives Why quality is important What is quality Dimensions of Quality Why improve quality Statistical quality control Understanding variations Statistical process control Process capability Three sigma vs. six sigma Process control Data types Orlando Utilities Commission Maintenance of power generating plants Every year each plant is taken off-line for 1-3 weeks maintenance Every three years each plant is taken off-line for 6-8 weeks for complete .
![](../images/loadingAnimation.gif)
đang nạp các trang xem trước