TAILIEUCHUNG - Transforming Negative Attitude

It is the talk we do that puts down ourselves, others, or a situation; it is complaining about each other or events that take place in our lives. Read the Case in Point , page 159 “You just can’t win with the HR department. They always find some way to make it tough to collect on your travel expense claims” “There are no way to get this mailing out on time” | MOTIVATION Topic 12: Transforming Negative Attitude Study Questions What Is a Negative Talk? Why Negative Talk Matters? The Nature of Negative Attitudes Are Catching (But So Are Positive Ones) Types of Negative Talk Accepting vs. Rejecting Narrowing vs. Expanding Victimized (bị bắt nạt) vs. In Charge Blaming (đổ lỗi) vs. Understanding Conflicting vs. Cooperating What Is a Negative talk? It is the talk we do that puts down ourselves, others, or a situation; it is complaining about each other or events that take place in our lives. Read the Case in Point , page 159 “You just can’t win with the HR department. They always find some way to make it tough to collect on your travel expense claims” “There are no way to get this mailing out on time” Why Negative Talk Matters? Reflecting employee’ s victim condition A conflict – oriented approach. Uncooperative spirit Leading others to accept frustrations blindly rather than try to improve them So negative attitudes will hurt all efforts of .

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• Transforming Negative Attitude
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