Đang chuẩn bị nút TẢI XUỐNG, xin hãy chờ
Tải xuống
In this chapter, the following content will be discussed: Discuss how companies use human resources management to gain competitive advantage, give reasons why companies recruit both internally and externally for new hires, identify various methods for selecting new employees,. | HRM-755 PERFORMANCE MANAGEMENT OSMAN BIN SAIF LECTURE: TWENTY TWO 1 Summary of Previous Lecture Rater Error Training (RET). Possible Errors in Ratings Similar to me Error Contrast Error Leniency Error Severity Error Central Tendency Error Halo Error 2 Summary of Previous Lecture (Contd.) Possible Errors in Ratings Primary Error Recency Error Negative Error First Impression Error Spillover Error Stereotype Error Attribution Error 3 Agenda for Today’s Lecture Possible Errors in Ratings Frame of Reference Training Steps in designing a Frame of Reference Training Behavior Observational Training Self Leadership Training Steps in designing a Self Leadership Training Self Efficacy Training 4 Possible Errors in Ratings 5 6 Rater Error Training RET exposes raters to the different errors and their causes; however being aware of unintentional errors does not mean that supervisors will no longer make these errors. Awareness is certainly a good first step but we need to go further if we want to . | HRM-755 PERFORMANCE MANAGEMENT OSMAN BIN SAIF LECTURE: TWENTY TWO 1 Summary of Previous Lecture Rater Error Training (RET). Possible Errors in Ratings Similar to me Error Contrast Error Leniency Error Severity Error Central Tendency Error Halo Error 2 Summary of Previous Lecture (Contd.) Possible Errors in Ratings Primary Error Recency Error Negative Error First Impression Error Spillover Error Stereotype Error Attribution Error 3 Agenda for Today’s Lecture Possible Errors in Ratings Frame of Reference Training Steps in designing a Frame of Reference Training Behavior Observational Training Self Leadership Training Steps in designing a Self Leadership Training Self Efficacy Training 4 Possible Errors in Ratings 5 6 Rater Error Training RET exposes raters to the different errors and their causes; however being aware of unintentional errors does not mean that supervisors will no longer make these errors. Awareness is certainly a good first step but we need to go further if we want to minimize unintentional errors. One fruitful possibility is the implementation of frame of reference training. 7 Frame of Reference Training Frame of reference training helps improve rater accuracy by thoroughly familiarizing raters with the various performance dimensions to be assessed. 8 Frame of Reference Training (Contd.) The overall goal is to give raters skill so that they can provide accurate ratings of each employee on each dimensions by a developing a common frame of reference. 9 Frame of Reference Training (Contd.) A typical FOR training program includes a discussion of the job description for the individuals being rated and the duties involved. Raters are then familiarized with the performance dimension to be rated by reviewing the definitions for each dimension and discussing examples of good, average and poor performance 10 Frame of Reference Training (Contd.) Raters are then asked to use the appraisal forms to be used in the actual performance management system to rate .
