TAILIEUCHUNG - Lecture Business driven technology: Chapter 12 - Paige Baltzan, Amy Phillips

Chapter 12: Integrating the organization from end to end - Enterprise resource planning. The learning objectives for this chapter include: Describe the role information plays in enterprise resource planning systems; identify the primary forces driving the explosive growth of enterprise resource planning systems; explain the business value of integrating supply chain management, customer relationship management, and enterprise resource planning systems. | CHAPTER 12 Integrating the Organization from End to End—Enterprise Resource Planning LEARNING OUTCOMES Describe the role information plays in enterprise resource planning systems Identify the primary forces driving the explosive growth of enterprise resource planning systems Explain the business value of integrating supply chain management, customer relationship management, and enterprise resource planning systems ENTERPRISE RESOURCE PLANNING (ERP) At the heart of all ERP systems is a database, when a user enters or updates information in one module, it is immediately and automatically updated throughout the entire system ENTERPRISE RESOURCE PLANNING (ERP) ERP systems automate business processes ERP – bringing the organization together BRINGING THE ORGANIZATION TOGETHER BRINGING THE ORGANIZATION TOGETHER ERP – bringing the organization together THE EVOLUTION OF ERP INTEGRATING SCM, CRM, AND ERP SCM, CRM, and ERP are the backbone of e-business

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• Business driven technology
• Lecture Business driven technology
• Organizational information
• Management information systems
• Enterprise resource planning
• Integration tools
• Technology plug in
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• Business process
• Business process improvement
• Mobile technology
• Personal digital assistants
• Business basics
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• Business intelligence
• Data mining
• Global information systems
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• Creating strong passwords
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• Decision making using excel
• Designing database applications
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• Microsoft Access
• New blank database
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• Designing web pages
• World wide web
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• Central processing unit
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• Core ERP component
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