TAILIEUCHUNG - Thiết kế trải nghiệm người dùng iphone - p 12

Example of User Research Findings When documenting specific user research findings, start with a brief summary such as the one that follows, “Setting Up an iPhone App Can Be Challenging.” Next, add salient quotes from your notes along with the participant number, such as P1, P2, P3. Below the quotes you can include implications and design ideas from your analysis sessions. If you have relevant imagery or video, it can also be embedded in the document, as shown in FIGURE . Setting Up an iPhone App Can Be Challenging Related quotes: • • • “Tried AccuWeather but took a long time to change. | Example of User Research Findings When documenting specific user research findings start with a brief summary such as the one that follows Setting Up an iPhone App Can Be Challenging. Next add salient quotes from your notes along with the participant number such as Pi P2 P3. Below the quotes you can include implications and design ideas from your analysis sessions. If you have relevant imagery or video it can also be embedded in the document as shown in FIGURE . Setting Up an iPhone App Can Be Challenging Related quotes Tried AccuWeather but took a long time to change the default. When it takes a long time I m gone. Pi I had the Wallet I liked the idea but it was too difficult to get started. P2 They Genius app gave you directions to go into your Settings go to international keyboards then add it as a Chinese keyboard. P3 Implication Users may abandon apps if the setup process is not welcoming and easy. Design ideas Consider offering a welcome screen for first-time users. Consider presenting a wizard if a multistep setup process is required. AccuWeather setup step i AccuWeather setup step 2 AccuWeather setup step 3 FIGURE AccuWeather setup requires three steps. 78 CHAPTER 4 ANALYZING USER RESEARCH Download from PRESENTING THE FINDINGS If you work in a large company chances are you will create a report post it internally and present the highlights of your findings in a meeting. Smaller organizations may think presentations such as these are unnecessary especially if everyone attended most of the sessions but these meetings can be much more than a simple recap. In addition to sharing findings post-research meetings are important for determining the next steps your design and development team needs to take. They also offer your team the opportunity to brainstorm about solutions to app problems and discuss new directions for the app. For example you could hold a 90-minute meeting dedicating the first half to presenting the findings and the .

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