TAILIEUCHUNG - Research " AN EXPLORATION OF THE RELATIONSHIP BETWEEN BUSINESS PROCESS REDISIGN AND INFOMATION TECHNOLOGY INFRASTRUCTERES "

AN EXPLORATION OF THE RELATIONSHIP BETWEEN BUSINESS PROCESS REDISIGN AND INFOMATION TECHNOLOGY INFRASTRUCTERES I conducted 5,000 draws, first choosing effectiveness parameters for each district and then permuting the assignment of income bins to districts until I obtained an equilibrium assignment (. one in which no low-income district was preferable to any highincome district).31 | THE FLORIDA STATE UNIVERSITY COLLEGE OF BUSINESS AN EXPLORATION OF THE RELATIONSHIP BETWEEN BUSINESS PROCESS REDESIGN AND INFORMATION TECHNOLOGY INFRASTRUCTURES By Victoria L. Mitchell A Dissertation submitted to the Department of Information and Management Sciences in partial fulfillment of the requirements for the degree of Doctor of Philosophy Degree Awarded Fall Semester 1993 Copyright 1993 Victoria L. Mitchell All Rights Reserved The members of the Committee approve the dissertation of Victoria L. Mitchell defended on June 23 1993. Robert Zmud Professor Directing Dissertation Outside Committee Member Anita Hollander Outside Committee Member Michael Showalter Committee Member abhaj Committee Member Sambamurphy Approved Melvin T. stitn Dean college or Business TABLE OF CONTENTS Page LIST OF TABLES. vii LIST OF FIGURES. ix ABSTRACT. X Chapter ONE INTRODUCTION AND OVERVIEW. 1 Introduction Business Strategies. 2 Corporate strategy Business Process Redesign strategy IT Infrastructure strategy BPR IT Infrastructure Interdependence. 9 Purpose of the study. 10 Plan of Presentation. 11 TWO THEORETICAL MODEL AND SUPPORTING LITERATURE. 12 Introduction Environmental Context. 15 Global Competition Technological Change Consumer Preference Government Policies Corporate Context. 25 Change in Corporate strategy Change in Corporate structure Organizational Change Culture Change Agent Reward System Learning Goals. 3 6 Quality Flexibility Costs Production Costs Governance Costs .

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