TAILIEUCHUNG - DEVELOPMENT OF STUDENTS’ ENGLISH FOR SPECIAL PURPOSES COMPETENCE IN TOURISM STUDIES AT TERTIARY LEVEL

Along with Deakin Graduate School of Business colleague, Professor Stuart Orr and School of Management and Marketing colleague Dr Mona Chung, Jane has researched the kinds of strategies businesses can use to help overcome the large cultural gap between Australia and China. ‘There are so many issues,’ she explains. ‘There is a lack of understanding of the marketplace and evidence that businesses are not doing enough research beforehand.’ Skills shortages and a lack of employee retention are major issues too, Jane adds. ‘Companies operating in China often can’t find people with the skills they need, or they find people who are educated. | 1 DEVELOPMENT OF STUDENTS ENGLISH FOR SPECIAL PURPOSES COMPETENCE IN TOURISM STUDIES AT TERTIARY LEVEL Ineta Luka The Department of Foreign Languages School of Business Administration Turiba Graudu 68 Riga LV-1058 Latvia E-mails Ineta@ and Fax 371 67619152 BIODATA OF AUTHOR . Ineta Luka is Associate Professor the Head of the Foreign Languages department of the School of Business Administration Turiba Latvia. The courses taught English for Special Purposes and Pedagogy of Higher Educational Institutions . Research fields ESP competence language pedagogy higher education adult education and lifelong learning. The author of the monograph on language teaching-learning at tertiary level studies the author of 22 and co-author of 6 scientific papers has presented in international scientific conferences symposiums and congresses in Latvia Lithuania Estonia Poland Sweden Finland China and Austria has received 4 awards for scientific contribution in language teaching-learning. Abstract The topicality of the present evaluation research is marked by the changes in teachinglearning process which is shifting from teaching to learning. The study implementing a mixed method research design was conducted from 2003 to 2007 in the fourth largest tertiary education institution of Latvia which among other programmes provides well-acknowledged higher education in tourism. The goal of the research was to study the efficiency of the English language learning model in the development of tourism specialist s English for Special Purposes ESP competence. ESP competence components criteria and indicators were defined the description of the competence levels was made. Based on the ideas derived from action theory and social constructivism theory and the results of the analysis of curriculum and syllabus theories and competence theories the model for the development of tourism students ESP competence was constructed and validated in the studies suggestions for

• Quản trị kinh doanh
• membership and sponsorship
• building blocks
• significantly broaden
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• Expanding Core Revenue
• Mission Integral
• spread application
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• Key Areas
• Focus and Investments
• Regionalization