TAILIEUCHUNG - INTERNATIONAL STANDARD

This PDF file may contain embedded typefaces. In accordance with Adobe's licensing policy, this file may be printed or viewed but shall not be edited unless the typefaces which are embedded are licensed to and installed on the computer performing the editing. In downloading this file, parties accept therein the responsibility of not infringing Adobe's licensing policy. The ISO Central Secretariat accepts no liability in this area. Adobe is a trademark of Adobe Systems Incorporated. | INTERNATIONAL STANDARD ISO 19011 First edition 2002-10-01 Guidelines for quality and or environmental management systems auditing Lignes directrices pour I audit des systèmes de management de la qualité et ou de management environnemental iso Reference number ISO 19011 2002 E ISO 19011 2002 E PDF disclaimer This PDF file may contain embedded typefaces. In accordance with Adobe s licensing policy this file may be printed or viewed but shall not be edited unless the typefaces which are embedded are licensed to and installed on the computer performing the editing. In downloading this file parties accept therein the responsibility of not infringing Adobe s licensing policy. The ISO Central Secretariat accepts no liability in this area. Adobe is a trademark of Adobe Systems Incorporated. Details of the software products used to create this PDF file can be found in the General Info relative to the file the PDF-creation parameters were optimized for printing. Every care has been taken to ensure that the file is suitable for use by ISO member bodies. In the unlikely event that a problem relating to it is found please inform the Central Secretariat at the address given below. ISO 2002 All rights reserved. Unless otherwise specified no part of this publication may be reproduced or utilized any form or by any means electronic or mechanical including photocopying and microfilm without permission in writing from either ISO at the address below or ISO s member body in the country of the requester. ISO copyright office Case postale 56 CH-1211 Geneva 20 Tel. 41 22 749 01 11 Fax 41 22 749 09 47 E-mail copyright@ Web Printed in Switzerland ii ISO 2002 - All rights reserved ISO 19011 2002 E Contents Page 1 2 Normative 3 Terms and 4 Principles of 5 Managing an audit Audit programme objectives and Audit programme Audit programme .

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