TAILIEUCHUNG - Human factors in aviation psychology: Part 2

Continued part 1, part 2 of the document Human factors in aviation psychology present the content: stress, human reactions, and performance; culture, organizations, and leadership; aviation safety; conflicts between work and private life; burnout and engagement; individual differences and stress; the pains and pleasures of air travel; recommended reading; national culture; professional culture; safety culture; accident incidence; aeronautical decision making; risk perception and risk tolerance; other programs to improve safety; internet resources for pilots; concluding remarks. | 6 Stress Human Reactions and Performance INTRODUCTION An important part of psychology is the study of variations in how we think feel and react. Although it is important to be aware of such variations there are a number of commonly shared patterns in terms of reactions for example to dramatic events. Hence this chapter discusses both individual differences and common traits in reactions to everyday stress and more significant incidents. Also this chapter investigates common psychological reactions in passengers. PERSONALITY Personality is a sweeping construct. It may be defined broadly as every internal factor that contributes to consistent behavior in different situations or narrowly as encompassing only emotions and motivation. A broader definition of personality may include intelligence traditionally however personality has been considered separate from intelligence and skills. This distinction is evident in psychological tests which are usually divided into ability tests and personality tests. Ability tests often include time constraints and the objective is to get as many correct answers as possible whereas personality tests seek to measure typical response patterns that is how an individual usually reacts to a given situation. For a long time the psychology community has been engaged in discussion on how many personality traits or dimensions are necessary to describe someone. Imagine describing a long-time friend. Which adjectives and examples should be used Perhaps the words great friendly humorous or reliable spring to mind. If one were to describe a person of whom one was less fond perhaps words such as aggressive cynical egotistical or prejudicial would be used. If such descriptions are collected and systematized using factor analysis see Chapter 2 five general categories emerge. These five factors are normally referred to as the big five extroversion agreeableness conscientiousness neuroticism and openness to experience Costa and McCrae 1997 . .

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