TAILIEUCHUNG - Lecture Exploring management - Chapter 2: Management learning

After reading this chapter, you should be able to answer the following questions: What are the lessons of the classical management approaches? What are the contributions of the behavioral management approaches? What are the foundations of modern management thinking. | Chapter 2 Management Learning Exploring Management Chapter 2 What are the lessons of the classical management approaches? What are the contributions of the behavioral management approaches? What are the foundations of modern management thinking. 2 Classical Management Taylor’s scientific management sought efficiency in job performance. Weber’s bureaucratic organization is supposed to be efficient and fair. Fayol’s administrative principles describe managerial duties and practices. Classical Management began in the late 1800’s. It has three subfields; Scientific Management, Bureaucratic Organizations and Administrative Principals. 3 Classical Management Please insert the classical approaches graphic from page 32 here. 4 CLASSICAL MANAGEMENT Scientific Management Frederick Taylor Wrote The Principles of Scientific Management in 1911. Believed in finding “maximum prosperity for the employer and the employee” by identifying the most efficient way to perform tasks. Frederick Taylor was the first to apply scientific methods such as standard times to the management process. 5 CLASSICAL MANAGEMENT Scientific Management There is one “best” way to perform any task. Develop a science for each job. Example: Bricklayers were studied Hire workers with the right abilities Train and motivate workers Support workers by planning and assisting with job science Although Taylor’s approach was a major improvement, the scientific approach is often criticized for being to mechanistic. 6 CLASSICAL MANAGEMENT Bureaucracy Bureaucratic Organizations Defined by Max Weber in late 19th century Focused on definitions of authority, responsibility and process Intended to address the inefficiencies of organizations at that time Job descriptions were uncommon Promotions were usually based on personal connections The intent was good. Unfortunately, bureaucratic organizations have not lived up to expectations. 7 CLASSICAL MANAGEMENT Bureaucracy Characteristics of an Ideal Bureaucracy And the .

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