TAILIEUCHUNG - Lecture Leadership: Enhancing the lessons of experience (4/e) – Chapter 13

Chapter 13 - Leadership and change. This chapter began by revisiting the topic of leadership and management. Management skills are important to ensure compliance with existing systems, processes, and procedures; they are used to help preserve the status quo, improve consistency and efficiency, and maintain control. | CHAPTER THIRTEEN Leadership and Change Beer’s Model of Organizational Change D = followers’ dissatisfaction M = model for change P = process R = resistance C = amount of change C = D x M x P > R Example of a Vision Statement We believe that an organization will only be as good as its leaders. Our vision is to increase our clients’ productivity, profitability, and shareholder value by enhancing their ability to attract, develop, promote, and retain leadership talent. The Components of Organizational Alignment Vision Structure Span of control Team composition Hierarchy Systems Accounting HR Capabilities Technical Leadership Culture Norms Shared values Sales IT The Expectation-Performance Gap Actual performance Time Performance Change initiative implemented Status quo Expectations Gap Common Losses with Change Loss of: Possible Leader Actions Power Demonstrate empathy, good listening skills, and new ways to build power. Competence Coaching, mentoring, training, peer coaching, job aids, and so forth. Relationships Help employees build new relationships before change occurs, or soon thereafter. Rewards Design and implement new reward system to support change initiative. Identity Demonstrate empathy; emphasize value of new roles. M. Beer, Leading Change (Boston: Harvard Business School Press, 1988). Reactions To Change Time Emotional level Anger Shock Rejection Acceptance Top leaders Middle managers Individual contributors The Rational Approach To Organization Change and the Interactional Framework Leader Followers Situation Environmental scans Vision Goals Change plan Systems vs. siloed thinking Leadership and management capabilities Crisis Consumer preferences Market conditions Societal shifts Political and legal challenges Competitive Organizational structure Organizational systems Organization culture Dissatisfaction resistance SARA model Loss of: Power Competence Identity Rewards Relationships Technical/functional capabilities Four Leader Behaviors of Path-Goal Theory Directive Supportive Participative Achievement-oriented Burns’s Forms of Leadership Transactional leadership occurs when leaders and followers are in an exchange relationship in order to get needs met. Transformational leadership serves to change the status quo by appealing to followers’ values and their sense of higher purpose. Factors Pertaining to Charismatic Leadership and the Interactional Framework Leader Followers Situation Vision Rhetorical skills Image and trust building Personalized leadership Crisis Task interdependence Identification with the leader and the vision Heightened emotional levels Willing subordination to the leader Feelings of empowerment Outcomes: Social or cultural revolutions Higher levels of effort Greater follower satisfaction Increased group cohesiveness A Leaders’ Vision Of the Future Can Align Efforts and Help Groups Accomplish More Groups that lack vision Groups with vision

• Kỹ năng lãnh đạo
• Lecture Leadership
• Leadership skills
• Kỹ năng lãnh đạo
• Leadership theory
• Organizational change
• Charismatic leadership
• Art of Leadership
• Relationship of Leadership
• Strategic leadership
• Leadership power
• Asserting leader influence
• Leadership practice
• Leadership ethics
• Developing leadership diversity
• Interactive leadership
• Transformational leadership
• Team leadership
• Women and leadership
• Culture and leadership
• Leadership communication
• Communication process
• Behavior theories
• Toxic leadership
• Strategic direction
• Shaping values
• Learning organization
• Leading change
• Analyzing leadership
• The leadership process
• Moral leader
• Servant leadership
• Leadership triangle
• Components of leadership