TAILIEUCHUNG - Lecture Principles of management: Chapter 5 - Charles W.L. Hill, Steven McShane

Chapter 5 - Planning and decision making. After you have mastered the material in this chapter, you will be able to: Describe the different levels of planning in an organization; explain the difference between strategic, tactical, operating, and unit plans; outline the value of simple-use plans, standing plans, and contingency plans;. | chapter 5 Planning and Decision Making McGraw-Hill/Irwin Principles of Management © 2008 The McGraw-Hill Companies, Inc., All Rights Reserved. Learning Objectives Describe the different levels of planning in an organization. Explain the difference between strategic, tactical, operating, and unit plans. Outline the value of simple-use plans, standing plans, and contingency plans. Describe the main components of a typical strategic planning system. Identify the main pitfalls that managers encounter when engaged in formal planning processes, and describe what can be done to limit those pitfalls. Discuss the major reasons for poor decisions, and describe what managers can do to make better decisions. Steps in Planning Choose goals Identify actions Allocate responsibility Review Performance Make adjustments Learning Objective 1: Describe the different levels of planning in an organization. See Text Page: 106 Unit plans (heads of departments, teams, individuals Levels of Planning Operating

• Quản trị kinh doanh
• Principles of management
• Lecture Principles of management
• Organization architecture
• Managing employee
• Decision making
• Levels of planning
• Ebook Business principles
• Business principles and management
• Business principles
• Management responsibilities
• Financial management
• Marketing management
• Foodservice management principles
• Management principles
• Management practices
• Resource conservation
• Organizational design
• Human resource management
• Performance improvement
• Basics of management
• Principles of hotel management
• Fundamentals of hotel management
• Salient features of management
• The foodservice industry
• The systems approach
• Food safety
• Principles of management and organisational behaviour
• Organisational behaviour
• Functions of management
• Human factors
• Group decision making
• tips in management
• management methods
• the document management industry
• soft skills
• management skills
• Business ownership
• Information systems
• Communication systems
• Leaders versus managers
• Strategic decisions
• Internal environment
• Environment of managers
• Processes driving globalization
• Business enterprises
• Corporate social responsibility
• Competitive advantage
• Business level strategy
• Managing operations
• Operations managers
• Integrating mechanisms managers
• Control systems
• Establishing goals
• Organizational culture
• Organizational subcultures
• Team effectiveness
• Team development
• Developing diverse workforce
• Human resource staffing process
• Employee engagement
• Managing employee motivation
• Managing employee attitudes
• Cognitive dissonance
• Managing through power
• Organizational power