TAILIEUCHUNG - Lecture Supervision in the Hospitality Industry, (7/E): Chapter 3 - Walker, Miller

Chapter 3 - Equal opportunity in the workplace. This chapter presents the following content: What is diversity? offices of equal opportunity and diversity, equal opportunity laws, developing cross-cultural interaction, increase personal awareness, managing cultural diversity in the workplace, establishing inclusion plans, managing diversity issues positively. | CHAPTER 3 Planning, Organizing, and Goal Setting Copyright © 2012 by John Wiley & Sons, Inc. All Rights Reserved Overview The Nature of Planning Types of Plans & Planning Planning for Change Planning Your Own Time Organizing for Success CHAPTER 3 Planning, Organizing, and Goal Setting Copyright © 2012 by John Wiley & Sons, Inc. All Rights Reserved Figure The management process CHAPTER 3 Planning, Organizing, and Goal Setting Copyright © 2012 by John Wiley & Sons, Inc. All Rights Reserved The Nature of Planning Planning means looking ahead to chart the best courses of future action. Planning provides the framework for other functions and activities. Planning sets the goal and formulates the strategy to meet the company mission. CHAPTER 3 Planning, Organizing, and Goal Setting Copyright © 2012 by John Wiley & Sons, Inc. All Rights Reserved Levels of Planning Strategic planning is long-range planning by top-management to set organizational goals, strategies, tactics and policies to .

• Quản trị kinh doanh
• The hospitality industry
• Human resources
• Equal opportunity
• Equal opportunity laws
• Increase personal awareness
• Managing cultural diversity
• Hospitality law
• Hospitality managers
• Hospitality business structures
• Significant hospitality contracts
• Legally managing property
• Prevention philosophy
• Legal responsibilities
• Legally selecting employees
• Hospitality industry
• Management in the hospitality industry
• Food service
• Service industry
• Hospitality careers
• Hospitality management