TAILIEUCHUNG - Lecture Human resource management: Gaining a competitive advantage (9/e) – Chapter 16

Chapter 16 - Strategically managing the HRM function. After reading this chapter, you should be able to: Describe the roles that HRM plays in firms today and the categories of HRM activities, discuss how the HRM function can define its mission and market, explain the approaches to evaluating the effectiveness of HRM practices, describe the new structures for the HRM function. | Chapter 16 Strategically Managing the HRM Function Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Introduction HRM practices can help companies gain a competitive advantage. Virtually every HR function in top companies is going through a transformation process to play a new strategic role while fulfilling its other roles. For HR to become truly strategic in its orientation, it must view itself as a separate business entity. Customer orientation is one of the most important changes in HR's attempt to become strategic. Products of HR must be identified. Technologies through which HR meets customer needs vary depending on the need being satisfied. 16- Categories of HRM Activities Transformational Knowledge Management Cultural Change Strategic Redirection & Renewal Management Development Traditional Recruitment and Selection Training Performance Management Compensation Employee Relations Transactional Benefits Administration Record Keeping Employee Services Figure 16- Customer-Oriented Perspective Figure 16- Basic Process for HR Strategy Identify strategic business issues Figure 16- Types of Cost–Benefit Analyses HR Accounting capitalization of salary net present value of expected wage payments returns on human assets and human investments Utility Analysis turnover costs absenteeism and sick leave costs gains from selection and training programs impact of positive employee attitudes Restructuring to Improve HRM 16- Outsourcing Outsourcing - Contracting with an outside vendor to provide a product or service to the firm. Outsourcing partner can provide the service more cheaply, efficiently and effectively. Firms primarily outsource transactional activities and services of HR such as payroll, pension and benefits administration. 16- Reengineering is a complete review of critical work processes and redesign to make them more .

• Quản trị kinh doanh
• Human resource management
• Human resource
• Quản trị nhân sự
• Human resource environment
• HR’s strategic role
• Ethical companies
• Lecture Essential human resource management
• Bài giảng Quản trị nguồn nhân lực
• Essential human resource management
• Organization human resource
• Human resource management theory
• Lecture Human resource management
• Strategic human resource management
• Strategy implementation
• Personnel management
• Human resource systems
• Human resource strategies
• Human resource planning
• Company's strategic direction
• Human resource recruitment
• Employee separation
• Organizational strategy of human resource
• Recruitment human resource
• Training and development human resource
• Compensation system
• Organizational strategy
• Human resources
• Quản trị nguồn nhân lực
• Human relations era
• Industrial psychology era
• Legal environment
• Retirement programs
• Managing human resource globally
• Collective bargaining
• Labor relationship
• HR planning process
• Manpower requirement
• Skills inventory
• Human resource training
• Training needs assessment
• Evaluate training programs
• Developing employees
• Compensating human resources
• Electronic human resource management
• Labor force
• Managing human resources
• Define human resource management
• Explain how HRM contributes
• Identify the responsibilities
• Ebook Human resource management
• Strategic HR management
• Equal employment opportunity
• Selecting human resources
• Equal opportunity
• Human resource management strategy
• Job analysis
• Performance management
• Managing human resources globally
• Human capital
• Summary of PhD thesis
• Human resource development
• Human resources for order management
• Vietnam garment enterprises
• International markets
• The global context
• Workforce planning
• Organisation design
• Human resource management in organizations
• Recruiting and labor markets