TAILIEUCHUNG - Ebook Fundamentals of information systems (5th edition): Part 2

(BQ) Part 2 book "Fundamentals of information systems" has contents: Electronic and mobile commerce and enterprise systems, information and decision support systems, knowledge management and specialized information systems, systems development, the personal and social impact of computers. | CH05 C6841 11/24/08 PART • 3• Business Information Systems Chapter 5 Electronic and Mobile Commerce and Enterprise Systems Chapter 6 Information and Decision Support Systems Chapter 7 Knowledge Management and Specialized Information Systems CH05 C6841 11/24/08 Electronic and Mobile Commerce and Enterprise Systems CHAPTER • 5• PRINCIPLES LEARNING OBJECTIVES ■ ■ ■ ■ Describe the current status of various forms of e-commerce, including B2B, B2C, C2C, and m-commerce. ■ Identify several e-commerce and m-commerce applications. ■ ■ Identify several advantages associated with the use of e-commerce and m-commerce. E-commerce and m-commerce require the careful planning and integration of a number of technology infrastructure components. ■ Identify the key components of technology infrastructure that must be in place for e-commerce and m-commerce to work. ■ Discuss the key features of the electronic payment systems needed to support e-commerce and m-commerce. An organization must have information systems that support the routine, day-today activities that occur in the normal course of business and help a company add value to its products and services. ■ Identify the basic activities and business objectives common to all transaction processing systems. ■ Identify key control and management issues associated with transaction processing systems. A company that implements an enterprise resource planning system is creating a highly integrated set of systems, which can lead to many business benefits. ■ Discuss the advantages and disadvantages associated with the implementation of an enterprise resource planning system. ■ Identify the challenges multinational corporations must face in planning, building, and operating their TPSs. Electronic commerce and mobile commerce are evolving, providing new ways of conducting business that present both opportunities for improvement and potential problems. CH05 C6841 11/24/08 Electronic and Mobile

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