TAILIEUCHUNG - English for sales and Purchasing

All right reserved no part of this pulication may be reproduced, store in a retreval system, or transmiterd, in any form or by any means, without the prior permission writing of oxford university press. any websites referred to in this publication are in the public domain anf their addresses and provided by oxford university press for information only. | Business English OXFORD Purchasing Lothar Gutjahr Sean Mahoney English for Sales OXTORD UNIVERSITY PRESS Great Clarendon Street Oxford 0X2 6dp Oxford University Press is a department of the University of Oxford. It furthers the University s objective of excellence in research scholarship and education by publishing worldwide in Oxford New York Auckland Cape Town Dar es Salaam Hong Kong Karachi Kuala Lumpur Madrid Melbourne Mexico City Naừobi New Delhi Shanghai Taipei Toronto With offices in Argentina Austria Brazil Chile Czech Republic France Greece Guatemala Hungary Italy Japan Poland Portugal Singapore South Korea Switzerland Thailand Turkey Ukraine Vietnam OXFORD and OXFORD ENGLISH are registered trade marks of Oxford University Press in the UK and in certain other countries Oxford University Press 2009 Adapted from English for Sales and Purchasing by Lothar Gutjahr and Sean Mahoney Comelsen Verlag GmbH Co. OHG Berlin 2007 The moral rights of the author have been asserted Database right Oxford University Press maker First published 2009 2013 2012 2011 2010 2009 10 9876 5 432 No unauthorized photocopying All rights reserved. No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means without the prior permission in writing of Oxford University Press or as expressly permitted by law or under terms agreed with the appropriate reprographics rights organization. Enquiries concerning reproduction outside the scope of the above should be sent to the ELT Rights Department Oxford University Press at the address above You must not circulate this book in any other binding or cover and you must impost this same condition on any acquirer Any websites referred to in this publication are in the public domain and their addresses are provided by Oxford University Press for information only. Oxford University Press disclaims any responsibility for the content ACKNOWLEDGEMENTS The publisher would like to thank the following

• Tiếng Anh thương mại
• Jobs and responsibilities
• Customer care
• negotiating styles
• a change to an order
• a request for proposal
• relationship building