TAILIEUCHUNG - A Framework for Assessing and Improving Process Maturity Exposure Draft

Those responsible for the business perspective take bold views of the importance of these questions. They believe that the answers represent the bottom line for the organization and should strongly influence project decisions. However, the business view doesn’t mean that all projects must be slaves to revenue. Instead, it evaluates projects based on their contributions to the business strategy. For example, a strategic project might be essential to the organization but never generate any revenue | United States General Accounting Office GAO Accounting and Information Management Division May 2000 Version 1 INFORMATION TECHNOLOGY INVESTMENT MANAGEMENT A Framework for Assessing and Improving Process Maturity Exposure Draft GAO Contents Preface 1 Section 1 Introduction A Maturity Framework Offers Benefits for Refining the IT Investment 3 Approach 5 Section 2 Overview of ITIM 7 The ITIM Maturity Stages 7 ITIM Stage 1 Creating Investment Awareness 7 ITIM Stage 2 Building the Investment Foundation 8 ITIM Stage 3 Developing a Complete Investment Portfolio 9 ITIM Stage 4 Improving the Investment Process ITIM Stage 5 Leveraging Information Technology for Strategic 9 Outcomes 10 Progressing Through the ITIM Stages of Maturity 10 Moving From Stage 1 to Stage 2 10 Moving From Stage 2 to Stage 3 11 Moving From Stage 3 to Stage 4 12 Moving From Stage 4 to Stage 5 12 Section 3 Components of ITIM 13 ITIM Hierarchy 13 Maturity Stages 13 Critical Processes 13 Core Elements 13 Key Practices 13 Principles Guiding the Use and Interpretation of ITIM 14 Section 4 Uses OfITIM 17 ITIM as a Tool for Organizational Improvement 17 ITIM as a Tool for Assessing the Maturity of an Organization 18 Limitations and Boundaries of ITIM 19 Section 5 Critical Processes For The ITIM Stages 21 ITIM Stage 1 Creating Investment Awareness 22 Selection Process 22 Control Process 23 Page i GAO Version 1

• Quản lý dự án
• multiemployer plans
• multiple employer
• welfare arrangements
• Preemption
• State flexibility
• construction