TAILIEUCHUNG - Thinking through Crisis

In the fall of 1979, I was the starting right halfback on Old Saybrook High School’s varsity field hockey team. The year before had been a season of high expectations but ultimately low achievement for our team, and in the spring most of the starters graduated, moving on to other places. In response, the ’79 season was dubbed a ‘rebuilding year’ by our small-town newspaper, as nearly the entire varsity team was replaced by our less-experienced junior varsity members. Admittedly, we were a pretty motley crew:€jocks, hippies, preppies, and nerds. No one player really excelled; we were all about equal in skill. Yet, what we lacked in the flashy. | THINKING THROUGH CRISIS Improving Teamwork and Leadership in High-Risk Fields AMY L. FRAHER Cambridge Cambridge more information - 9780521764209 THINKING THROUGH CRISIS Bridging the gap between theory and practice this strikingly original analysis of the complex dynamics of high-risk fields demonstrates that teamwork is more important than technical prowess in averting disasters. Thinking through Crisis narrates critical incidents from initiation to resolution in five elegantly constructed case studies the USS Greeneville collision the Hillsborough football crush the American Airline flight 587 in-flight breakup the Bristol Hospital pediatric fatalities and the US Airways flight 1549 Hudson River landing. Drawing on a variety of theoretical and real-world perspectives this vivid well-documented book provides innovative ways to understand risk management develop new models of crisis decision making enhance socially responsible leadership and encourage deep questioning of the behavior of individuals and groups in complex systems. Its insights will resonate with professionals in a wide range of fields and with a general audience interested in understanding crises in complex systems. Dr. Amy L. Fraher is Associate Professor and Chief Pilot of the Aviation Operations Program and director of the International Team Training Center at San Diego Miramar College. She is a retired . Navy Commander Naval Aviator and former United Airlines pilot with 6 000 mishap-free flight hours in four jet airliners five military aircraft and several types of civilian airplanes. A crisis management expert with almost thirty years of leadership experience in high-risk fields she is a member of the Washington Post Leadership Panel. As principal consultant of Paradox and Company and qualified Lean Six Sigma Yellow Belt she consults internationally with a broad range of organizations. Her focus is on improving team performance in high-risk organizations by helping people .

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