TAILIEUCHUNG - Doctoral Thesis: Research on Enterprise Knowledge Management system to Improve Competitive Advantages for Small and Medium Enterprises in Vietnam
Main objective: Building the model on the effect of knowledge management system on the SME’s toward competitive advantage. Detail objective: Identifying the model and level of development on knowledge management in the SME’s in Vietnam; Design enterprise architecture for enterprise knowledge management system. Building the influence model of Enterprise knowledge management system to competitive advantage in the SME’s. | 1 2 ABSTRACT as well as organizational capacity for innovation didn’t consider and evaluate all the factors which affect the competitive advantage. 1. Background Nowadays, not only business is important but also knowledge is increasing for the sustainable development of a business and in the nation. Knowledge is considered to be meaningful and useful information of personnel data, policies or operational process of each business A Knowledge Management System includes information system, operation system, decision system, unlike data management or information management, knowledge management is creating, sharing, using and developing the knowledge and information of an organization. The goal of this site is to provide a comprehensive overview of knowledge management by examining its objectives, scope, strategy, best practice, knowledge management tools, and so on. Competitive advantage of enterprise is the knowledge refine the firm’s information assets to meet organizational goals. So, knowledge management is a key factor in each business. Having many researchers explained the role and impact of knowledge management in the company but the paper didn’t show some issues: Firstly, in the SECI model, Nonaka (2011) found out that the process of converting tacit knowledge into explicit knowledge. Base on the example of specific companies, there are some effects or problem on the process of the impact of knowledge management systems. How is the knowledge management system sharing, training of staffs and employees in the companies? Secondly, Duska Rosenberg and Keith Devlin (2007) focused on the development and application of an information based on the model that aims to capture formally the explicit and implicit aspects of knowledge. This paper did not explain the solution to the motives, ideas and different experience among the staff in the companies. The researchers did not consider the knowledge management systems on the effect on training, .
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