TAILIEUCHUNG - Lecture Design and equipment for restaurants and foodservice a management view (4/E): Chapter 3 - Thomas, Norman, Katsigris

After completing this chapter, students will be able to: Describe the security problems associated with the purchasing function, identify methods used to prevent security problems related to purchasing, create a process to reduce theft and pilferage in a hospitality operation. | Front-of-House Atmosphere and Design Chapter 3 © 2014 John Wiley & Sons, Inc. All the physical surroundings and decorative details of a foodservice establishment combine to create its atmosphere Without necessarily being able to pinpoint specifics, any person will tell you that attractive surroundings seem to make a meal better. Even in large, industrial cafeteria settings, small but significant touches contribute to a warm and inviting feeling: greenery, fresh produce displays, the use of artwork, inventive bulletin boards. The idea, no matter what your theme or price range, is to make people feel welcome, safe, and cared for. Front-of-House Atmosphere/Design © 2014 John Wiley & Sons, Inc. In this chapter, you will learn to: Identify the design details that contribute to atmosphere Explain how the front-of-the-house space is planned and subdivided Describe design guidelines for specific types of public space Identify special-use spaces that can increase profitability Select chairs and tables Decide whether to include a bar in your establishment, and basic bar design components Learning Objectives Creating an Atmosphere One good rule for developing atmosphere is to provide a change of pace Lunch in a bright, casual café provides a respite from the office cubicle Upscale dining room or neighborhood brewpub, a glowing fireplace is inviting when the weather is cold Kids can relax and take a break from their classroom routines in the school cafeteria Outdoor dining on an umbrella-covered patio beats the heck out of a windowless skyscraper © 2014 John Wiley & Sons, Inc. Environmental Psychology Creating an Atmosphere The study of the deep, even primal reasons people feel certain ways about seating, lighting, music, and other design elements Security Stimulation To find the right balance between comfort and security Guests’ tolerance for stimulation Will change based on target market New watchword in design: simplicity © 2014 John Wiley & Sons, Inc. .

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