TAILIEUCHUNG - Medical assisting: Administrative and clinical procedures (5e) - Chapter 14: Patient education

In this chapter students will be able to: Identify the benefits of patient education and the medical assistant’s role in providing education, describe factors that affect learning and teaching, implement teaching techniques, choose reliable patient education materials used in the medical office,. | 14 Patient Education Learning Outcomes (cont.) Identify the benefits of patient education and the medical assistant’s role in providing education. Describe factors that affect learning and teaching. Implement teaching techniques. Choose reliable patient education materials used in the medical office. Learning Outcomes (cont.) Explain how patient education can be used to promote good health habits. Describe the types of information that should be included in the patient information packet. Describe the benefits and special considerations of patient education prior to surgery. Introduction Health education = lifelong pursuit Encourage and teach healthy habits and behaviors Medical assistants Recognize and overcome roadblocks to education Become comfortable with teaching Lead others to their highest level of health The ultimate goal of all medical professionals is to encourage and teach healthy habits and behaviors to all patients. In patient education, the medical assistant shares health information and encourages patients to make good health decisions. The Educated Patient Takes a more active role in medical care Is often more compliant with treatment programs Is better informed about how to maintain a healthy state Learning Outcome: Identify the benefits of patient education and the medical assistant’s role in providing education. Patient education Encourages patients to take an active role in their medical care Results in better compliance with treatment programs. Patients are more likely to comply with instructions if they understand the “why” behind the instructions. Helps patents regain their health and independence more quickly. The Educated Patient (cont.) Benefits to the medical office Satisfaction Follows instructions Less likely to call with questions, so staff spends less time on the telephone Medical assistant participation in patient education Place of employment and scope of practice Awareness

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• Medical assisting
• Administrative practices
• Clinical practices
• Medical assisting practice
• Patient education
• Teaching techniques
• Clinical procedures
• Administrative medical assisting
• Clinical medical assisting
• Medical assisting profession
• Medical assistant credentials
• Responsibilities of the medical assistant
• Medical assisting organizations
• Medical assisting externships
• Externship scenarios
• Assisting in geriatrics
• Geriatric patients
• Medical office
• Accounting for the medical office
• Assisting in pediatrics
• Pediatric patient care
• Medical coding
• Diagnosis codes
• Minor surgery
• Medical asepsis
• Medical specialties
• Nursing careers
• Medical law
• Physician rights
• Externship process
• Expectations of externship candidates
• Insurance terminology
• Managed care plans
• Standard payment procedures
• Accepting payment
• Body organization
• Anatomical terminology
• Integumentary system
• Structure of skin
• Skeletal system
• Bone structure
• Skeletal muscles
• Muscular system
• Cardiovascular system
• Structures of the heart
• respiratory system
• Paranasal sinuses
• Nervous system
• Neuron structure
• Urinary system
• Renal sinus
• Reproductive system
• Male reproductive system
• Female reproductive system