TAILIEUCHUNG - Lecture Introduction to business information systems (3rd edition): Chapter 4 - Norrie, Nanjad, Huber

Chapter 4 - Enterprise systems. After studying this chapter you will be able to understand: Information systems that support business activities, enterprise resource planning, enterprise risk management. | Chapter 4 Enterprise Systems © John Wiley & Sons Canada, Ltd. 4- WHAT WE WILL COVER • Information Systems that Support Business Activities • Enterprise Resource Planning • Enterprise Risk Management © John Wiley & Sons Canada, Ltd. 4- INFORMATION SYSTEMS THAT SUPPORT BUSINESS ACTIVITIES The value chain is a connected series of activities, each of which adds value or supports the addition of value to the firm’s goods or services. There are five core components of a typical value chain. © John Wiley & Sons Canada, Ltd. 4- COMPONENTS OF A VALUE CHAIN Inbound logistics Operations Outbound logistics Marketing and sales Service © John Wiley & Sons Canada, Ltd. 4- VALUE CHAIN ACTIVITIES Value chain components can be further classified into primary activities and secondary activities. Primary activities create the most direct business value for the organization and its customers. Secondary activities are conducted in support of or expansion of the business value that is created by the primary activities. © John Wiley & Sons Canada, Ltd. 4- CRITICAL SUPPORT ACTIVITIES Firm infrastructure (which is often also called administration) Technology development and R&D Human resource (HR) management Procurement © John Wiley & Sons Canada, Ltd. 4- INFORMATION SYSTEMS CLASSIFICATIONS The common information systems classifications include: Functional Information Systems Workflow Management Systems Transaction processing systems Management Information and Document Management Systems Supply Chain Management Enterprise Resource Planning (ERP) © John Wiley & Sons Canada, Ltd. 4- ENTERPRISE RESOURCE PLANNING There are primarily four ways that a business can derive benefit by applying IT to support the organization and its processes: Supporting the value chain – As we have discussed in previous sections, systems, such as an ERP, can be applied directly to the value chain to make it more efficient and effective. Automating – Business processes and .

• Cơ sở dữ liệu
• Enterprise systems
• Business information systems
• Information systems
• Source of business value
• Internet security
• The innovative technologies
• Enterprise information systems
• Lecture Enterprise information systems
• Business process
• REA enterprise ontology
• ERP systems
• Inter enterprise modeling
• Collection business process
• Enterprise value chains
• Enterprise value chain
• Conversion business process
• Enterprise system risks
• Risk assessment
• Enterprise systems development
• Lecture Enterprise systems development
• Requirements engineering
• Software Architecture
• Software quality