TAILIEUCHUNG - Lecture Management (2nd edition) – Chapter 11: The human side of management

This chapter’s objectives are to: Describe how managers make a significant difference by attracting, selecting, and retaining the best available talent within legal requirements; explain how managers assess human resource needs and select talent to meet demand; discuss different approaches to increasing organizational performance through the education of employees; | Chapter 11 The Human Side of Management Describe how managers make a significant difference by attracting, selecting, and retaining the best available talent within legal requirements Explain how managers assess human resource needs and select talent to meet demand Discuss different approaches to increasing organizational performance through the education of employees Describe how managers retain employees and adjust to turnover Design a performance development process based on organizational needs Learning Objectives Organizational function that deals with people-related issues (., recruitment, performance management, benefits, and training) while ensuring compliance with employment and labor laws Collective bargaining Process of negotiation between employers and trade unions with respect to the conditions of work Labor relations Relationship between management and the workforce Human Resources Management (p. 276) Equal employment opportunity (p. 277) Principle that every employee

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