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Lecture Understanding business (10/e): Chapter 9 - William G. Nickels, James M. McHugh, Susan M. McHugh

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Chapter 9 - Production and operations management. Learning objectives of this chapter include: Describe the current state of U.S. manufacturing and what manufacturers have done to become more competitive, describe the evolution from production to operations management, identify various production processes and describe techniques that improve productivity,. | Production and Operations Management Chapter 09 McGraw-Hill/Irwin Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. Describe the current state of U.S. manufacturing and what manufacturers have done to become more competitive. Describe the evolution from production to operations management. Identify various production processes and describe techniques that improve productivity Describe operations management planning. Explain the use of PERT and Gantt charts to control manufacturing processes. LEARNING GOALS Chapter Nine 9- Manufacturing and Services in Perspective The U.S. is still the world’s leading manufacturer. Manufacturing has continued to grow since 1970. In fact, U.S. manufacturing is 2x bigger than in 1970. MANUFACTURING in the U.S. Almost 25% of all goods produced each year come from the U.S. LG1 9- The market for new green products and services is almost endless. Given the rate of population growth, it’s important to plan ahead for a . | Production and Operations Management Chapter 09 McGraw-Hill/Irwin Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. Describe the current state of U.S. manufacturing and what manufacturers have done to become more competitive. Describe the evolution from production to operations management. Identify various production processes and describe techniques that improve productivity Describe operations management planning. Explain the use of PERT and Gantt charts to control manufacturing processes. LEARNING GOALS Chapter Nine 9- Manufacturing and Services in Perspective The U.S. is still the world’s leading manufacturer. Manufacturing has continued to grow since 1970. In fact, U.S. manufacturing is 2x bigger than in 1970. MANUFACTURING in the U.S. Almost 25% of all goods produced each year come from the U.S. LG1 9- The market for new green products and services is almost endless. Given the rate of population growth, it’s important to plan ahead for a world with limited resources. Companies like DuPont, Michelin, Chevron and Nokia are working on sustainability projects. Procter & Gamble and Kaiser Permanente issue their own mandatory sustainability scorecards to their supply chains. KEY WORD: SUSTAINABILITY (Thinking Green) 9- The U.S. economy is no longer manufacturing based. 85% of jobs are in the service sector. The top-paying service jobs in the U.S. are in: Legal services Medical services Entertainment Accounting Finance Management consulting TOP-PAYING SERVICE JOBS LG1 Manufacturing and Services in Perspective 9- Manufacturers and Service Organizations Become More Competitive U.S. is still the leader in nanotechnology and biotechnology. How can U.S. businesses maintain a competitive edge? Focusing on customers Maintaining close relationships with suppliers Practicing continuous improvement Focusing on quality Saving on costs through site selection Relying on the Internet to unite companies Adopting new production .

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