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The current and future capacity of South Africa to generate and sustain access to information and communication technologies (ICT) for its citizens is an important development priority. The Accelerated and Shared Growth Initiative of South Africa (ASGISA), launched by government in | Free download from www.hsrcpress.ac.za Mapping ICT access in South Africa Kholadi Tlabela Joan Roodt Andrew Paterson with Gina Weir-Smith Free download from www.hsrcpress.ac.za Published by HSRC Press Private Bag X9182 Cape Town 8000 South Africa www.hsrcpress.ac.za First published 2007 ISBN 978-0-7969-2182-6 2007 The Universal Service and Access Agency of South Africa Cover design by Jacob Erasmus @ Compress Production management Compress www.compress.co.za Distributed in Africa by Blue Weaver Tel 27 0 21 701 4477 Fax 27 0 21 701 7302 www.oneworldbooks.com Distributed in Europe and the United Kingdom by Eurospan Distribution Services EDS Tel 44 0 20 724o 0856 Fax 44 0 20 7379 0609 www.eurospangroup.com bookstore Distributed in North America by Independent Publishers Group IPG Call toll-free 800 888 4741 Fax 1 312 337 5985 www.ipgbook.com contents Free download from www.hsrcpress.ac.za Tables and figures iv Acknowledgements vi Acronyms vii Executive summary ix 1 Introduction I 1.1 The importance of access to information and communications technology in South Africa 1 1.2 Universal ICT access and service in South Africa since 1994 2 1.3 Indicators of ICT access 3 2 Access to telephonic communications 7 2.1 Fixed telephone lines 8 2.2 Cellular subscribers 11 2.3 Community Service Telephones 16 3 Access to computers and the Internet 2 1 3.1 Access to computers 21 3.2 Access to the Internet 24 4 Access to information and telecommunications SERVICE CENTRES 29 4.1 Multi-Purpose Community Centres 30 4.2 Telecentres and Cyberlabs 36 4.3 Public Information Terminals 47 4.4 Libraries 49 5 Under-serviced areas 51 5.1 Under-Serviced Area Licences 51 6 Composite indicators of access to ICT 53 6.1 Development of composite indicators 53 6.2 Composite indicator 1 Private access 53 6.3 Composite indicator 2 Public access 55 7 Conclusions and recommendations 58 7.1 Conclusions 58 7.2 Recommendations 59 Appendices 63 Appendix 1 63 Appendix 2 67 Appendix 3 68 References 69 .