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Businesses that provide goods or services to the public are called “public accommodations” in the ADA. The ADA establishes requirements for 12 categories of public accommodations, which include stores, restaurants, bars, service establishments, theaters, hotels, recreational facilities, private museums and schools, doctors’ and dentists’ offices, shopping malls, and other businesses. Nearly all types of businesses that serve the public are included in the 12 categories, regardless of the size of the business or the age of their buildings. Businesses covered by the ADA are required to modify their business policies and procedures when necessary to serve customers. | BUILDING TRUST TOGETHER OUR STANDARDS_ OF BUSINESS CONDUCT Our shared values Passion for customers Trust and respect for individuals Achievement and contribution Results through teamwork Speed and agility Meaningful innovation Uncompromising integrity Our corporate objectives Customer loyalty Profit Growth Market leadership Commitment to employees Leadership capability Global citizenship Table of contents Our shared values. 1 Our corporate objectives. 1 A message from Ashley Watson.6 Using our Standards of Business Conduct.7 The Headline Test.8 Building trust.9 We make ethical decisions.9 We take action when aware of misconduct and do not retaliate.9 We cooperate with investigations.9 Respect.10 We honor human rights.10 We treat others with respect.10 We maintain a safe and secure work environment.10 We promote and provide a harassment-free environment.10 We respect privacy and protect personal information.10 Uncompromising integrity.11 We use our assets wisely.11 We maintain accurate business records.11 We avoid conflicts of interest.11 We provide and accept gifts and entertainment only when appropriate.12 We do not bribe.12 We protect sensitive information.12 We comply with laws governing international trade.12 We do not trade on or disclose non-public material information .12 Passion for customers.13 We provide quality products and services.13 We market responsibly.13 We compete vigorously and fairly.13 We obtain business intelligence appropriately.13 Responsible citizenship.14 We are stewards of the environment.14 We engage with responsible business partners and suppliers.14 We communicate honestly with investors and the media.14 We exercise our rights in the political process.14 We support giving and volunteering in our communities.14 Summary Building trust together one day at a time.15 SINCE BILL HEWLETT AND DAVE PACKARD STARTED OUR COMPANY MANY YEARS AGO HP HAS BEEN KNOWN NOT JUST FOR THE PRODUCTS AND SERVICES WE Offer but also FOR THE VALUES WE .
