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In many of our discussions with industry leaders, we have emphasised the need to install solar panels on the facades of new housing complexes and offices; we reiterated this more recently in last year’s Christmas letter to our members. We are now happy to announce that there has been a large step forward in this regard. The city of Zurich voted 167 to 0 in favour of renovating building envelopes in an energy-smart manner, rather than simply adhering to outdated building codes. And now an apartment building in Leimbach, on the outskirts of Zurich, is being renovated with a solar. | Global Information Society Operating Information Systems in a Dynamic Global Business Environment Yi-chen Lan Global Information Society Operating Information Systems in a Dynamic Global Business Environment Yi-chen Lan University of Western Sydney Australia ÌGP IDEA GROUP PUBLISHING Hershey London Melbourne Singapore TEAM Line - Live Informative Non-cost and Genuine Acquisitions Editor Development Editor Senior Managing Editor Managing Editor Copy Editor Typesetter Cover Design Printed at Renée Davies Kristin Roth Amanda Appicello Jennifer Neidig Toni Fitzgerald Cindy Consonery Lisa Tosheff Integrated Book Technology Published in the United States of America by Idea Group Publishing an imprint of Idea Group Inc. 701 E. Chocolate Avenue Suite 200 Hershey PA 17033 Tel 7i7-533-8845 Fax 717-533-8661 E-mail cust@idea-group.com Web site http www.idea-group.com and in the United Kingdom by Idea Group Publishing an imprint of Idea Group Inc. 3 Henrietta Street Covent Garden London WC2E 8LU Tel 44 20 7240 0856 Fax 44 20 7379 3313 Web site http www.eurospan.co.uk Copyright 2005 by Idea Group Inc. All rights reserved. No part of this book may be reproduced in any form or by any means electronic or mechanical including photocopying without written permission from the publisher. Product or company names used in this book are for identification purposes only. Inclusion of the names of the products or companies does not indicate a claim of ownership by IGI of the trademark or registered trademark. Library of Congress Cataloging-in-Publication Data Global information society operating information systems in a dynamic global business environment Yi-chen Lan Editor. p. cm. Includes bibliographical references and index. ISBN 1-59140-306-5 hc ISBN 1-59140-307-3 sc ISBN 1-59140-308-1 ebook 1. Information technology Management. I. Lan Yi-chen 1969- HC79.I55G549 2005 658.4 038 011 dc22 2004023597 British Cataloguing in Publication Data A Cataloguing in Publication record for this book .