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Phụ Sử dụng ít phức tạp thấp Khả năng tương thích cao Cấu hình thời gian cao chi phí biến đổi / cao các nền kinh tế thử nghiệm có thể giao thấp Quy mô Mục tiêu mong đợi Khả năng biến nhỏ cơ sở cài đặt cao biên Cơ chế Chi phí Không rõ hành động | ESSENTIALS of Knowledge Management EXHIBIT 1.6 CHARACTERISTIC MAGIC TECHNOLOGY Few Low High Ancillary Uses Compatibility Complexity Configuration Time Cost Deliverable Economies of Scale Expectation Goal Installed Base Marginal Cost Mechanism of Action Perception Paradigm Art Price High Repeatability Low Resource Requirements High Variable ROI Unknown Variable Scalability Low Training Requirements Usability Variable High Prototype Variable Capability High Unknown Single Event Many High Low Low Fixed Low Commodity 1 High Known Profitably Large Low t Known t Logical 9 Science t Low t High t Low Fixed Known Fixed High I Moderate Low t Continuous Knowledge Management Isn t Perfect Yet In most organizations Knowledge Management is a work-in-progress with some subtle and some obvious imperfections. For example the transfer of data information and knowledge from person to person person to computer system or one generation of employees to the next is an imperfect process that rarely occurs smoothly and always involves loss of information. Loss of information happens when recording standards shift when a longer-lasting storage medium requires transfer of information when data must be migrated between storage locations or translated from one form of representation to another and when the computer hardware used to interpret the data becomes obsolete. 30 Overview Significant Legal Issues Exist Knowledge Management deals with the ownership and manipulation of intellectual property from copyrighted materials trademarks patents and patent applications to trade secrets. A patent portfolio can add significant value to a company. However in many instances intellectual property instruments are useful primarily in defending a court case. What s more the time lag between applying for patent protection and receiving a patent may be years. Given the time pressure to bring products and services to market the time and expense of patenting a process or device may make it more feasible for .